About this role
Job summary
An exciting opportunity is available for a team administrator to join the locality mental health team (LMHT) for East Lindsey, based in Louth. This role is part of a locality based mental health workforce that is integrated with local Mental Health services and co-located within Primary Care Networks.
Hours of Work: Monday to Friday, 9-5.
Lincolnshire is one of only 12 areas in England to be chosen to lead on transforming mental health services. In LPFT we are forging ahead in our community transformation plans that aim to offer a dynamic, localised approach that is responsive, evaluated & tailored to local need, targeting health inequalities. We are focused on helping people towards prevention and recovery, enabling them to live well in their community as much as possible. We work closely with the local community to design and improve services, ensuring we use the existing assets and work to continually improve and develop these
For further information or any questions, please feel free to contact:
Heidi Richardson, Senior Mental Health Practitioner/ Team Manager
01507 608959
Main duties of the job
The post holder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the locality mental health team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery.
o To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
o Duties provided within defined time standards
o Compliance with appropriate legislation and LPFT policies
o Feedback from colleagues and other stakeholders
o Compliance with CQC standards
o Accurate and appropriate information is recorded appropriately using the Trust's information systems
o Productivity targets are met
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life.Visitbeinlincolnshire.comto find out more.
Job description Job responsibilities
Gathering appropriate information from a variety of sources to input accurately onto a database
Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.
Responsible for making room bookings and maintaining room booking diary.
Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar
Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.
Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.
Filing, including use of Share Point system for storing, retrieving and filing information
Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate). To ensure that service users and visitors to the locality Mental Health Team are dealt with in an efficient and friendly manner.
Applicants must have the right to work in the UK - sponsorship is not available. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Person Specification
Qualifications Essential
NVQ level 2 Business and Administration or equivalent ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;
Experience Essential
Relevant experience of working in a general administrative background
Skills Essential
Understands Code of Conduct in relation to Data Protection and Information Governance. Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lincolnshire Partnership NHS Foundation Trust
Address Windsor House
Windsor road
Louth
LN11 9XG
United Kingdom
Employer's website https://www.lpft.nhs.uk/ (Opens in a new tab)