About this role
Job summary
We are looking for an enthusiastic, friendly candidate to join our reception team to provide a comprehensive administration and reception service to a busy Talking Therapies Team service wide. Base site will either be Rotherham or Scunthorpe, to be discussed further in interview.
Previous experience of working in the NHS or other large public sector organisation and using an electronic records system i.e. SystmOne would be desirable.
Main duties of the job
This post would suit a highly motivated, organised and friendly individual with good attention to detail and excellent communication skills. The successful candidate will undertake many roles alongside working on the service main reception.
This includes greeting service users and visitors, dealing with general enquires both face to face and over the telephone, booking clinic rooms, managing email accounts, general administrative duties such as checking deliveries, sorting the post, data input, processing referrals into the service, maintaining clinic diaries, management of medical records and related documents, building duties and working with clinicians and the management team to ensure quality service delivery.
There is a requirement to attend training at other sites across Doncaster, Rotherham and Scunthorpe and there may be a requirement to cover other areas in the surrounding locality.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Job description Job responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications Essential
oDemonstrable literacy and numeracy skills to functional skills level 1 or equivalent oNVQ Level 2 in a related subject or equivalent experience
Desirable
oGCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths
Experience Essential
IT skills in Microsoft Office Packages or equivalent experience
Knowledge Essential
Understand importance of maintaining confidentiality
Skills/Abilities Essential
oGood interpersonal skills oAbility to communicate effectively both verbal and in writing oAwareness and understanding of the requirement for discretion and confidentiality oAbility to relay correct messages but verbal and in writing
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rotherham Doncaster and South Humber NHSFT
Address NHS Talking Therapies
Elizabeth Quarter
Scunthorpe
DN15 6BF
United Kingdom
Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)