About this role
Job summary
We're seeking a part-time, dedicated individual to join the Diagnostic Imaging Department as a key player in maintaining the highest standards of administrative, clerical, and computer processes.
You will be the welcoming face and the first point of contact for patients entering the department, ensuring every patient is registered accurately and efficiently onto the Trust's IT system. Your role will be pivotal in enhancing patient care through effective communication and seamless service.
This role requires flexibility, a commitment to excellence, and the ability to work under the direction of the Clerical Manager to support all Imaging Departments. If you are organized, detail-oriented, and passionate about contributing to a patient-focused environment, we would love to hear from you. Join us in making a difference!
Main duties of the job
Register patients efficiently and accurately on the Trust's IT system Serve as the first point of contact for patient and relative enquiries in person and over the phone Maintain and organise patient records, including filing and scanning Liaise with both internal and external agencies to support patient care Uphold the high standards of the Diagnostic Imaging Department's reception area Assist in the induction, orientation, and training of new team members Attend and complete all Trust-mandated training sessions Work collaboratively as part of a large, supportive administration team
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Job description Job responsibilities
Please see the attached job description and person specification for the main and key responsibilities of this role.
Person Specification
Experience Essential
Clerical /Administrator experience
Desirable
Previous NHS experience Prior experience of performing Reception desk duties
Qualifications Essential
Educated to GCSE standard
Desirable
NVQ in Business & Administration
Knowledge Essential
Knowledge and understanding of Confidentiality and the Data Protection Act
Desirable
Knowledge of NHS systems Diagnostic Imaging Working Practices
Key Skills Essential
Good standard of written and verbal communications Accuracy & attention to detail Good telephone skills, keyboard and computer skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North West Anglia NHS Foundation Trust
Address North Cambridgeshire Hospital
Churchill Road
Wisbech
PE13 3AB
United Kingdom
Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)