About this role
Job summary
Due to an upcoming retirement, we are seeking a dedicated and forwardthinking Rehabilitation Assistant to join our Health, Wellbeing and Rehabilitation Team. This team plays a vital role in ensuring Pendleside continues to deliver safe, effective and compassionate care for people living with advancing long term and life limiting illnesses.
As a Rehabilitation Assistant within our Health, Wellbeing and Rehabilitation Team, you will bring enthusiasm and compassion to supporting patients to make the most of life, through meaningful activities, groups and therapeutic support. You will work with individuals to promote independence, confidence and wellbeing, always maintaining the highest standards of personalised care and compassion.
Main duties of the job
MAIN RESPONSIBILITIES:
To support and assist the Registered Health care professionals in the assessment, management and monitoring of progress of patients in order to help patients with palliative care needs achieve and maintain optimum quality of life.
To work across all areas of the Hospice and in the community
To work as part of the Health, Wellbeing and Rehabilitation team, providing high quality care to service users who access services either within the Hospice, online or within the community.
To coordinate a range of therapeutic activities both within the Hospice, online and within the community
To enable and assist patients to attend Hospice groups and outpatient appointments using Hospice transport.
About us
Pendleside Hospice was founded as a charity in 1988 and is one of the principal providers of palliative and end of life care services to adults in Burnley and Pendle. Pendleside is widely known throughout the area of Burnley and Pendle and is held in deep affection by the local community. It is truly a privilege to work here.
All our care is free of charge to the patients and their families/carers but, of course, it isnt free to provide and most of it is funded through the generosity of the local community in which we serve. It costs over £6.5 million to run Pendleside Hospice of which over £5 million needs to be raised through voluntary donations.
Job description Job responsibilities
JOB DESCRIPTION
JOB TITLE:Rehabilitation Assistant
REPORTS TO:Rehabilitation Team Leader
ACCOUNTABLE TO:HWR Manager
MAIN RESPONSIBILITIES:
To support and assist the Registered Health care professionals in the assessment, management and monitoring of progress of patients in order to help patients with palliative care needs achieve and maintain optimum quality of life.
To work across all areas of the Hospice and in the community
To work as part of the Health, Wellbeing and Rehabilitation team, providing high quality care to service users who access services either within the Hospice, online or within the community.
To coordinate a range of therapeutic activities both within the Hospice, online and within the community
To enable and assist patients to attend Hospice groups and outpatient appointments using Hospice transport.
CORE TASKS:
Care Delivery
Ensure that Hospice policies, procedures and standards are adhered to at all times with particular regard to those concerning confidentiality, information governance, health and safety and infection control
To assist the Registered Health care professionals in the initial assessment and follow up process, working with the patient within a negotiated plan of care and goal setting
The post holder will be expected to work autonomously with a defined work load, assessing and evaluating individual needs, with supervision from registered health care professionals.
To provide care, compassion and support to patients, service users and their families/carers who access Hospice Services.
To carryout any tests, interventions or treatment plans with service users following training and completion
To recognise and report to an appropriate health care professional any change in the physical or emotional needs of patients e.g. mobility, ability to cope with daily living activities, symptoms etc.
To develop, co-ordinate and deliver one-to one and group activity and exercise classes within the Hospice, online and within the patients own home
To develop a varied and stimulating plan of therapeutic activities using internal and external resources, ensuring that activities are based around service user feedback and preferences, are publicised to service users and appropriate risk assessments in place prior to delivery.
To provide personal care to patients/services users who are accessing services (when appropriate)
Ensure that that clinical outcome measures are completed for all activity and exercise sessions are these are regularly reviewed
Promote the Health, Wellbeing and Rehabilitation service including liaising with Fundraising Team with articles for newsletter, newspaper, online
Maintain patient confidentiality, privacy and dignity at all times
To support the Health, Wellbeing and Rehabilitation team with administrative duties e.g. inputting patient information and activity on Hospice data base, photocopying etc.
To maintain up to date accurate patient records, in accordance with Hospice Policy, procedures and guidelines
Maintain the effective health and safety procedures that have been implemented, and that any risks to patients/staff safety are highlighted for action.
Maintain infection control measures that are implemented, ensuring that any risk associated with the prevention and control of infections are reported immediately to a senior colleague
Record and report all accidents, complaints and untoward incidents according to Hospice policies and procedures.
To utilise IT skills, including use of Microsoft Office, E-Roster, internet, email and inputting onto the Hospice patient data base (EMIS)
Communication Skills
Foster good working relationships and effectively communicate and work collaboratively with members of the multidisciplinary team (MDT) ensuring the continued delivery of a coordinated service and the maintenance of positive interpersonal working relationships with all members of the MDT.
Give clear, concise reports on patients progress and concerns to the multidisciplinary team, and facilitate others to do so.
Communicate information to distressed, bereaved people in a sensitive manner
Be able to communicate effectively with people exhibiting challenging behaviours, ensuring they are respected but expectations are made as clear as possible
Manage complaints in a sensitive manner, ensuring that Hospice policy and procedure is adhered to
Ensure accurate, contemporaneous documentation of patient care, both personally and by others using electronic systems.
Identify problems in communication with both the Hospice and in dealings with external agencies, reporting these to the appropriate Health Care Professional promptly.
Advocate for patients and service users, ensuring their views are known to the team including in the case of Advance Care Planning, and occasions where care is declined.
Work in accordance with Hospice Policies to ensure that confidentiality is maintained at all times
Liaise with external agencies who may be able to deliver activity sessions
Work closely with Hospice volunteers, coordinating volunteers to deliver activities and supporting them during their delivery
Personal and People Development/Education
To maintain and continue own professional development, appropriate to your role and continued future development e.g Care Certificate, NVQ3 in Health and Social Care, relevant rehabilitation courses
Attend and complete organisational Mandatory Training as required.
Quality and Service Improvement
To participate in Hospice based Education and audit where applicable, relate to Service Outcome measures and effectiveness
Collaborate with other members of the multidisciplinary team in the delivery of high standards of effective health care within best practice guidelines.
Maintain accurate, legible records
In support of the Health, Wellbeing & Rehabilitation Manager and senior colleagues, contribute to the identification of practices that could improve service delivery outcomes through involvement with audit, research, evaluation, education/ training, user involvement,. Encourage others to submit their ideas for Service improvement, and raise concerns regarding quality and risk.
Take an active role in unit meetings, highlighting areas requiring quality improvement
Health and Safety and Security
Identify risks as they arise, and carry out risk assessments, taking immediate remedial action as required and updating risk assessments regularly, with the support of appropriate Health care colleagues.
To complete risk assessments of patient activities and COSHH risk assessments of any chemical used during an activity session
Recognise risk as covering all aspects of the Hospice, including patient welfare and care, facilities and estate and finances.
Be familiar with and support implementation of safeguarding policies, the Mental Capacity Act and Deprivation of Liberty safeguards.
Help to promote an environment that supports infection prevention and control policies and procedures
Ensure the correct storage, basic handling and utilisation of Hospice equipment and supplies, including adhering to the Hospice equipment loan policy and procedure
Governance
Ensure the effective utilisation of the Hospices computer based patient record system
Ensure that Hospice Policies, procedures and standards are adhered to at all times with particular regard to those concerning confidentiality, information governance, health and safety, prevention and control of infection, and medicine management
Person Specification
Qualifications Essential
Basic literacy and numeracy skills Willingness to undertake further training in palliative care/rehabilitation Willingness to work towards Diploma in rehabilitation; NVQ Level 3 Health & Social Care
Desirable
Basic training in mobility assessment, assessment of activities of daily living, exercise programmes etc. Rehabilitation training Training in palliative/end of life care NVQ level 2 or 3 Health and Social Care
Equal Opportunities Essential
To have an understanding of, and an ability to promote and implement equal opportunities Commitment to client-centred, non discriminatory practice
Experience Essential
Experience of working in a health or social care environment Ability to relate previous experience to a palliative care and rehabilitation setting Experience of working with adult service users
Desirable
Experience of working in a palliative care setting Proven experience as a therapy assistant in health or similar setting Experience of working with patients in a group setting
Practical and intellectual skills Essential
Understanding and sensitivity to the needs of people with a life-limiting illness, their family and carers Ability to work with individuals and groups A good understanding of confidentiality and information governance Ability to liaise with other agencies and professionals Good communication , record keeping and organisational skills Demonstrate an understanding of confidentiality Full UK Driving Licence & use of own transport (Business Insurance) Computer literacy
Desirable
Counselling/ communication skills training
Disposition and attitude Essential
Evidence of an ability to work independently and as part of a team Ability to relate positively to colleagues and members of the MDT Positive attitude to change and flexible work practices
health and physical Essential
Good attendance record Ability to move and handle people and equipment Vaccinations appropriate to role
Circumstances Essential
Work shifts between Monday to Sunday Ability to work flexibly according to the needs of the service Based in day therapy & working across all hospice areas and the community
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Pendleside Hospice
Address Colne Road
Reedley
Burnley
Lancashire
BB10 2LW
United Kingdom
Employer's website https://www.pendleside.org.uk/ (Opens in a new tab)