About this role
Job summary
Are you passionate about the emotional wellbeing of children and young people?
If so, the CAMHS InReach team are looking for an Administrator to join our friendly and supportive team.
The CAMHS InReach team is a multi-disciplinary service made up of psychologists, family therapists, psychotherapists, social workers, occupational therapists and nurses. The team works closely with Local Authority Children's Services and other partner agencies to provide coordinated care and support for children, young people and families with complex needs. As the CAMHS InReach administrator, you'll play an important role in supporting the team. Your work will include managing referrals, updating patient records, monitoring service processes, liaising with external services and acting as the main administrative contact for this team.
This is an opportunity to contribute meaningfully to the care provided to children, young people and their families by supporting the smooth and efficient running of the service.
Main duties of the job
Be the first point of contact for the team, handling email enquiries with professionalism and sensitivity. Process new referrals and accurately input patient details and treatment information into spreadsheets and electronic healthcare systems. Maintain accurate records, spreadsheets and tracking systems, providing routine information and data to support service monitoring. Support service coordination, including diaries, meetings and minute taking.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Knowledge Essential
Good all round IT knowledge
Desirable
Understanding of mental health issues Safeguarding knowledge Knowledge of information analysis
Qualifications - Academic/Skills/Professional Essential
Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an administration role. GCSE English and Maths.
Desirable
Administration/secretarial qualifications
Further Training or Job-Related Aptitude and Skills Essential
Able to prioritise and manage own workload Able to work effectively under pressure/cope with distractions. Excellent organisational skills and attention to detail Proficient with MS Office suite, in particular Excel, Word, Outlook and Teams. Understands the need for confidentiality. Team player with the ability to plan and organise work within the admin team to meet particular service needs. Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner.
Desirable
Able to draft and compile accurate reports. Data analysis and interpretation skills.
Experience Essential
Relevant experience of working as an Administrator. Proven experience of using databases to add/amend/retrieve information. Experience of working to deadlines and prioritising a heavy workload. Experience of managing diary systems and tracking information.
Desirable
Experience of using healthcare patient record systems e.g. RIO. Experience of working in children's services. Experience of working in healthcare administration or public sector administration. Minute-taking experience.
Personal Qualities Essential
Able to work independently and with limited supervision. Ability to deal with the public/partner agencies in a polite and professional manner. Able to work flexibly across other teams, if required. Desire to attend courses relating to role as appropriate.
Contractual requirements Essential
Ability and willing to travel independently between CAMHS sites within the Trust to provide administrative cover should the need arise.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford Health NHS Trust
Address Melksham Community Hospital
Melksham
SN12 7NZ
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)