About this role
Job summary
Healthcare Partners are focused on attracting, retaining, developing and advancing our workforce. We are proud to be an equal opportunity workplace and an affirmative action employer, inclusion and diversity are key to the success of our company.
This is a rewarding and challenging role in our partnership, you will have the opportunity to shape your career within an organisation where talent is recognised and where we will empower you to learn and develop. We aren't about putting people into boxes - we want people to break the mould and the boundaries to fulfil their potential. Our team here at Healthcare Partners know that everything they do makes a difference to patients' lives. This isn't just a job - it's a real career, a way of making a difference every single day. We are a true team of diverse, incredible people, all pulling together to fulfil our vision of enabling our clinicians to provide the ultimate care - using the latest innovations to achieve the best outcome for their patients.
Main duties of the job
Please note this role is Hybrid 3 days in office or based fulltime on site in Guildford Surrey.
The Head of Human Resources manages the performance and direction of the whole HR Function and will be responsible for leading an innovative, efficient and effective HR Operations function and team in a fast paced environment. This role involves developing and implementing HR strategies and initiatives aligned with the overall business strategy, fostering a positive workplace culture, and ensuring compliance with all relevant employment laws and regulations. This role will be providing professional and customer focused advice and support to the Executive Team, The Head of HR will play a crucial role in attracting, developing, and retaining top talent, while promoting a culture of continuous improvement and excellence in service delivery.
This post will be responsible for leading the work streams to deliver all aspects of organizational developing including change management, restructures, and the TUPE transfer related work and ensuring that all aspects of the TUPE process run smoothly, including the on-boarding and embedding into a new culture of all TUPE employees.
About us
Established in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust.
We offer a consultative, collaborative approach -- based on a genuine desire to make healthcare provision outstanding, and respecting the opinions and skills of our fellow clinical professionals to produce exceptional outcomes.
We are a substantial company in our own right, with an annual turnover of around £50m and over 80 staff. We partner with other healthcare providers throughout the UK in both the public and private sectors, reinvesting our profits and savings back into the NHS.
At Healthcare Partners Ltd, the patient is at the heart of all we do. We're proud to be part of the NHS, helping to make healthcare better.
Job description Job responsibilities
Develop and execute HR/People strategies that support the overall business goals and objectives of Healthcare Partners.Provide strategic HR advice to the executive team and contribute to the development of the organisation's strategic plans.Ensures all HR systems and policies are in place to comply with employment law and governance requirements.Investigates and advises on very complex employment and organisational development issues.Responsible for corporate responsibility for organisation policy.Responsible for translating people & organisational strategy, leading on key strategic projects.Lead the HR team in delivering high-quality HR services and support across the organisation.Ensure that all key HR processes are conducted to the highest level and are accurate and fit for purpose.Develop and improve HR initiatives and systems across Healthcare Partners and its client service teams.Ensure that recruitment processes are modernised and run efficiently and effectively.Attend monthly governance & managers meetings.Collaborates with the Executive leadership team to deliver an overall people strategy and plan to achieve the organisational objectives and company ambitionsAct as a key member of the senior leadership team, contributing to decision-making and organisational strategy.Budget holder for department/service/Responsible for the budget for several services Holds budget for HR function/HR and other service budget e.g.Corporate responsibility for the HR function, responsible for interpreting legislation and policy and developing organisation wide HR strategy.Freedom to Act General policies, need to establish interpretation/Required to interpret overall health service policy and strategy Interprets employment legislation and case law, provides authoritative advice on specialist HR issues.Research & Development- Undertake audits and surveys as necessary to own work Completes e.g. staff surveys.
Talent Acquisition and Management:Lead in the identification and management of workforce issues.Drive talent management initiatives, including talent assessment, succession planning, creating apprenticeship training programs and leadership development.Develop and implement effective on boarding programs to integrate new employees into the organisation.Support the delivery of the organisations people priorities of leadership, development and talent, wellbeing, employee engagement and diversity and inclusion.Lead on the Organisational Development Strategy which will be implemented through collaboration, innovation, and a deep commitment to our employees' well-being and development, to help us create an environment where everyone can thrive and perform at their best.
Employee Relations and Engagement:Manage employee relations issues and provide guidance and support to management on employee relations matters, including dispute resolution, disciplinary actions, and terminations.Function as an escalation point for complex Employee Relation cases.Provide oversight and guidance on complex employee relations issues, ensuring consistency and compliance with UK employment law.Develop and implement employee recognition and reward programs to enhance motivation and performance.Collaborate with senior management to align HR initiatives with business goals, foster employee engagement, retention, and drive talent management strategies by promoting a positive workplace culture.Lead on annual engagement plan including annual staff survey and quarterly pulse surveys.
Performance Management and Development:Implement performance management systems and processes to ensure employees receive regular feedback and support for their development.Design and deliver training and development programs to enhance employee skills and competencies.Support managers in conducting performance appraisals and setting development goals for their teams.
Compensation and Benefits:Develop and manage competitive compensation and benefits programs to attract and retain talent.Conduct regular market analyses to ensure the organisation remains competitive in its compensation offerings.Oversee payroll administration and ensure compliance with relevant laws and regulations.
Compliance and Policy Development:Ensure compliance with all relevant employment laws and regulations.Ensure compliance to ISO 9001:2015 accreditation.Develop and implement HR policies and procedures that align with strategic objectives, best practices and support organisational goals.Keep abreast of changes in employment legislation and update policies, as necessary.Ensure compliance with employee's records such as, right to work, DBS, etc., are up to date, by consulting with relevant internal parties.Ensure full compliance with employment law and manage in best interests of Healthcare Partners assessing all risks with rationales for best actions.
HR Metrics and Reporting:Develop and monitor key HR metrics to assess HR effectiveness, identify trends, and recommend improvements.Provide regular reports to the board and executive meetings on HR performance, trends, and areas for improvement.Use HR data to inform decision-making and drive continuous improvement initiatives.Develop continuous improvement plans in the storage and use of data to ensure thebest HR and OD insight metrics are provided to the Executives and boards.
Person Specification
Qualifications Essential
Masters level qualification or equivalent knowledge Chartered Institute of Personnel and Development post-graduate Diploma in HR Management (Level 7) or equivalent Up to date in depth knowledge of a range of employment law topics i.e. TUPE, EDI Evidence of continuing professional development
Desirable
Formal training in mediation
Knowledge and Experience Essential
Highly developed specialist knowledge across work procedures, underpinned by theory and experience Highly specialist knowledge of one or more HR topics acquired through degree and professional HR qualification plus additional training or equivalent experience to masters level or equivalent Experience or working knowledge of the NHS organisational environment or a similar complex organisations Experience of contributing to the learning and development of an organisation's workforce Experience of leading on, or providing the HR support and expertise to, organisational change project Experience of HR policy development Experience in designing and delivering training courses to managers on HR matters
Desirable
Experience of working in a unionised environment and of working with union and Employee representatives Experience in a specialist area of HRM, e.g. workforce redesign, reward management, employment law
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Royal Surrey NHS Foundation Trust
Address Healthcare Partneres
Priestley Road
Guildford
GU2 7AU
United Kingdom
Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab)