About this role
Job summary
An exciting opportunity has arisen to join the Doncaster & Bassetlaw Diabetes Eye Screening Team.
The Doncaster & Bassetlaw Diabetes Eye Screening Programme is commissioned by Public Health England to provide a comprehensive population based diabetes eye screening service to the 34,000 + people with diabetes in Doncaster and Bassetlaw.
In this role you will be working as part of the Diabetes and Endocrine Team based in the Diabetes Centre at Doncaster Royal Infirmary but you may be required to work on multiple sites.
The post holder will be working alongside the other members of the Administration Team, and will be supported by the Failsafe Officer and Programme Managers for the DBDESP. The post entails booking and managing Diabetes Eye Screening appointments, printing and sending all types of appointment and results letters to patients, GP's and other relevant colleagues. You will also act as receptionist at the Doncaster Royal Infirmary site, booking patients in for their appointments answering telephone enquiries, changing appointments and providing advice as required following training.
Main duties of the job
Print letters for Ophthalmology referrals Answer questions from GP's and patients etc. on screening issues. Work closely with the Failsafe team regarding the Single collated list management. Including exclusions and Post Office returns etc Book interpreters as necessary Ensure all patient identifiable data is transmitted according to data security Perform all duties in eye screening failsafe quality assurance protocol Extract information from OptoMize database Regularly update address lists and manage contact database on OptoMize system Attend and contribute to team meetings providing minute taking support Take telephone messages and deal with General Enquiries Input biochemical results into the system Administration of appointments including booking, cancelling, changing said appointments. Printing all results letters when generated and getting these letters ready for postage using the in house letter folder. Liaise with other departments/ hospitals etc. where necessary Liaise with Senior staff in respect of changing clinic requirements, setting up and cancelling clinic as required.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Qualifications & Training Essential
Minimum of 3 GCSE grade C or above in Maths and English or equivalent or equivalent experience Willing to complete the Diabetes Eye Screening Administration Competencies
Desirable
RSA 1 /OCR1 Keyboard Skills or equivalent CLAIT NVQ Customer Care
Knowledge & Experience Essential
Previous clerical or reception experience in an NHS setting
Desirable
Use of CAMIS
Personal Attributes & Skills Essential
Demonstrate effective verbal communication skills, speaks confidently conveying clear and accurate messages. Demonstrate effective written communication skills, conveys written information clearly, legibly and accurately Demonstrate clear commitment to the team approach, exchanging ideas and providing support to colleagues
Desirable
Ability to work under pressure Ability to learn and develop new skills as appropriate
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT
Address Doncaster Royal Infirmary
Armthorpe Road
Doncaster
DN2 5LT
United Kingdom
Employer's website https://www.dbth.nhs.uk/ (Opens in a new tab)