About this role
Job summary
We are a ten doctor NHS General Practice based in Handforth, Cheshire, with a list size of approximately 10500 patients. We are a training practice for GP trainees, and FY2 doctors.
We are looking for an enthusiastic and motivated Health Care Assistant to and join our dynamic and friendly team of three practice nurses and two health care assistants. Previous experience is essential and on going training will be provided for the successful candidate from our outstanding clinical staff.
We are a friendly forward thinking practice with an excellent nursing team, stable admin team, high QOF achievement, CQC rated good, EMIS web, paperlight and Docman with opportunity for personal development.
25 hours per week
Main duties of the job
The candidate will be required to :-
Undertake phlebotomy clinics
Undertake specific HCA clinics as required including BP monitoring, Health checks, ECG, B12, Influenza/pneumonia vaccinations.
To be responsible for day to day general treatment duties/stocking and cleaning of clinical areas and ordering supplies.
To work with the nursing team to develop the service to meet the future needs of the practice in providing treatment, disease prevelance and health promotion services.
Performing day to day duties normally expected of a HCA and reporting back to named staff.
Expected to maintain own skills and knowledge necessary to perform the job.
Attend away days as necessary for mandatory training
Attend study days as necessary to update and increase knowledge and skills
Other duties:
CVD
Dressings and where appropriate suture removal
ABPM
Ear Syringing
Assisting with Coils/Implants
Assisting with Minor ops
Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
About us
The Practice undertakes total triage and is actively engaged in CHAW PCN and supported by additional clinical roles staff including Physio, Pharmacy, Physicians Associate and a Mental Health Team.
In joining the team you will be welcomed into a friendly caring environment in an innovating forward thinking patient-centred practice.
Suitable candidates will have the following skills and/or attributes:
Professional attitude and caring nature
Willingness to undergo training where required
Previous experience of working in a general practice settingPrevious experience of clinical IT systemsFlexibility to cover holiday and sickness leave
Starting salary will be dependent on the candidate and their clinical experience.
Job description Job responsibilities
RESPONSIBLE TO:
Practice Manager
MAIN PURPOSE
To assist medical personnel in the care of practice patients to include treatment, preventative care, screening and patient education. The post will also include some limited administrative duties.
A uniform and name badge must be worn at all times, which will be supplied by the practice.
They will act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team.
GENERAL
To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the manager so these can be addressed.
They will be required to act in a professional manner at all times and adhere to practice policies, protocols and guidelines.
Training
Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the practice. Its the individuals responsibility to remain up to date with recent developments.
Accountability
Although accountable to the Partners of the practice through the Practice Manager as an employee, they are ultimately responsible for their own practice and must ensure that limitations are always acknowledged. Full training will be provided for any clinical procedures.
Administration
All records need to be kept clearly and legibly. Claims are an important part of practice income and are a priority, needing to be made correctly and accurately. A great deal of this work will be done on the computer.
Meetings
It may be necessary to attend various Practice meetings as requested. The only reason for not attending will be annual, study or sick leave.
Liaison
As well as the nursing team, the nursing assistant will work closely with reception and dispensary staff and will be expected to communicate and liaise with all other members of the Practice team.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Nursing
Flu/Pneumococcal, B12 immunisations
ECG technician
BP monitoring
Phlebotomy
CVD
Dressings and where appropriate suture removal
ABPM
Observations such BMI, Height, Weight, foot pulses
Health Promotion
Ear Syringing
Assisting with Coils/Implants
Assisting with Minor ops
Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
Administration and professional responsibilities
Participate on the administrative and professional responsibilities of the practice team
Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes on the computer system
Ensure the clinical computer system is kept up to date with accurate details recorded
Ensure accurate completion of all necessary documentation associated with patient healthcare and registration with the practice
Ensure collection and maintenance of statistical information required for regular and ad hoc reports
Management of appointment system
Ensure total familiarity with all appointment systems including regular and incidental variations
Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients
Monitor effectiveness of the system and report any problems or variations to the Assistant Manager Receptionist
Any other delegated duties considered appropriate to the post
SPECIAL REQUIREMENTS FOR THE POST
An understanding, acceptance and adherence to the need for strict confidentiality
An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
An understanding and acceptance of ones capabilities and awareness of own limitations
Ability to work without direct supervision and determine own workload priorities
Basic keyboard and computer skills
Flexibility of working hours
Will be required to do overtime from time to time
Excellent communication skills
Person Specification
Qualifications Essential
Care Certificate
Desirable
Relevant ongoing training certificates for Phletobomy, Dresssings, immunisations etc
Experience Essential
Experience of working with a small team and also working independently
Desirable
Experience in working in primary care ideally
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Handforth Health Centre
Address Handforth Health Centre
Wilmslow Road
Handforth
Wilmslow
Cheshire
SK9 3HL
United Kingdom
Employer's website https://www.handforthhealthcentre.nhs.uk/ (Opens in a new tab)