About this role
Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE FOR EVERY PATIENT
As our Administrator at Practice Plus Group MSK & Spinal Service, Lincolnshire you will provide a comprehensive administration service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach of the team.
This is a full-time role working 37.5 hours a week, Monday to Friday 9 am to 5 pm based at North Hykeham, Lincoln.
Main duties of the job
Being a member of the administration team, working in a fast-paced environment, you will also be responsible for:
Ensure data confidentiality is maintained at all times Contacting patients within scheduled times to book their appointments Ensure all relevant information regarding their appointment is sent to patients Update patient administration electronic records to reflect patient contact Answering the telephones and dealing with patient or customer queries Monitoring and clearing administration task lists to ensure the service meets its performance targets Answering email queries from external customers or colleagues Directing of discharges to the appropriate service Contribute to the team objective of meeting all Key Performance Indicators (KPIs) Maintaining the Health and Safety and cleanliness standards in the office Preparation and transporting outgoing post daily (on site at Business Park) Maintain compliance with mandatory training Any other administrative support tasks as required
About us
You will be an experienced administrator with:
Previous administration experience in a similar setting Competent data entry ability Sound knowledge and understanding of IT and software packages (Word/Excel) Excellent Communication skills (Written and Phone) Ability to prioritise and work on own initiative Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.
What you can expect in return
A salary of £24,804 per annum Work 37.5 hours per week An extensive range of wellbeing and lifestyle benefits Working within a friendly and supportive team The support you need to grow in your role and continue your professional development 25 days holiday increasing with service up to a maximum of 28 days plus bank holidays If you have any questions, contact [email protected] We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK, we are UNABLE to provide any type of sponsorship.
Job description Job responsibilities
For more information, request a copy of the full job description from [email protected]
Person Specification
Qualifications Essential
Experienced administrator Previous administration experience in a similar setting Competent data entry ability Sound knowledge and understanding of IT and software packages (Word/Excel) Excellent Communication skills (Written and Phone) Ability to prioritise and work on own initiative Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Practice Plus Group
Address Langton House, Lindum Business Park
Station Road
North Hykeham
Lincolnshire
LN6 3FE
United Kingdom
Employer's website https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)