About this role
Job summary
To provide supervision of reception andoverseepatientaffairsservices, ensuring efficient administrative support across the unit. This includes overseeing petty cash/patientfundsadministration, staff supervision,Rotamanagement, and ensuring compliance withorganisationalpolicies and financial instructions. The post holder will support both clinical and administrative teams,maintainhigh standardsof record keeping, and contribute to service development.
Main duties of the job
- Supervise receptionists and admin staff, ensuring adherence to policies and procedures.- Manage shiftrotasand ensure adequate cover.- Chair regular team meetings anddisseminateinformation.- Implement supervision and appraisal processes, including Personal Development Plans.
- Administer petty cash and travel expenses for patients.-Assistin managing financial information systems in line with Trust protocols.- Provide financial reports to senior staff asrequired.- Conductaudits of patients' property and report findings.
- Conduct annual audits in line with the Trust's financial standards and policy.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Job description Job responsibilities
Please see attached job description and person specification
Staff benefits:
Pay Enhancements: 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 yearsExcellent pensionCycle to work schemeSalary sacrifice car schemeWellbeing programmeBlue Light Card DiscountsfuelGenie Fuel Cards (for applicable roles)
Person Specification
Education/Qualifications Essential
Good level of education (Maths & English) Level 3 qualification or equivalent experience
Desirable
RSA 2, other IT qualifications
Experience Essential
Experience in busy office environments Confidentiality awareness Experience of completing audits Experience of cash handling
Desirable
Experience with public/patients Experience working in a healthcare setting Use of EPR systems Supervisor/ management experience
Knowledge Essential
Data Protection Act GDPR Client confidentiality
Desirable
Mental health awareness
Skills and Abilities Essential
Time management Planning & prioritisation Excellent communication Advanced IT skills Numeracy & statistical reporting
Desirable
Patient admin background
Other Desirable
Ability to travel across Trust footprint if required
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Greater Manchester Mental Health NHS Foundation Trust
Address Meadowbrook Unit
Stott Lane
Salford
M6 8HG
United Kingdom
Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)