About this role
Role Overview This dual-role position combines office administration, property management coordination, and executive support. You will support daily operations, manage maintenance workflows, and assist leadership with administrative and strategic tasks.
Key Responsibilities
Property Management / Office Operations ● Monitor and manage incoming calls, emails, and voicemails ● Review tenant requests via property management system ● Coordinate non-emergency maintenance requests with vendors ● Route inquiries to appropriate departments or personnel ● Maintain organized records of communications and requests ● Ensure timely responses to tenants and stakeholders
Maintenance Coordination (Daytime) ● Review maintenance requests submitted via tenant portal ● Dispatch appropriate vendors for non-emergency issues ● Track progress and follow up on completion ● Maintain communication between tenants and vendors
Executive Assistant Duties ● Manage CEO calendar and scheduling ● Coordinate travel arrangements ● Attend virtual meetings, courses, or trainings ● Transcribe meetings and summarize key points/action items ● Assist with administrative tasks for leadership
Requirements ● Strong written and verbal English communication ● High attention to detail and organizational skills ● Ability to multitask across operations and executive support ● Professional and polished demeanor ● Strong tech literacy and ability to learn new systems quickly
Tech Stack / Tools ● Property Management Software: Buildium ● Communication: Vonage, Email ● Productivity: Google Workspace (G Suite), Microsoft Office (Outlook, Word, Excel) ● Documentation & file management systems
Preferred Qualifications ● Experience in property management or real estate ● Prior executive assistant experience ● Bilingual (English/Spanish) highly preferred ● Experience with transcription or note-taking in meetings