About this role
Job SummaryWHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Communications and Liaison The range reflects the minimum locality to maximum locality for locations listed in the announcement. Salary will be based on selected duty location. Telework eligible positions do not guarantee telework. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
QualificationsFederal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. Coordinating assignments and tracking tasks. Reviewing, editing and publishing written content. Providing feedback on AP Style and other IRS writing standards. Assuring message consistency of communications delivered across multiple platforms and providing updates to management on team accomplishments and deliverables. Writing for IRS intranet and internet. Developing IRS Strategic Communications Plans Establishing working relationships with people from a variety of technical backgrounds and staff at executive levels Utilizing team building methods and techniques to facilitate, coordinate, coach, and resolve problems. Setting work objectives, organize resources to meet objectives in a timely and efficient manner. Developing responses to media inquiries. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.
Major DutiesThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides guidance in the selection and application of appropriate problem-solving methods and techniques for team members. Advice includes work methods, practices, and procedures relative to the work assignment/project, as well as providing assistance in identifying parameters to viable solutions. Ensures team members are trained in team-building methods and techniques in addition to accomplishing tasks/projects as a "team". Serves as coach, facilitator, and/or negotiator in coordinating team initiatives and in consensus-building activities among team members. Provides regular updates and briefings to his/her supervisor or manager regarding the status of work assignments. Monitors work in progress and reviews completed work to ensure adherence to program policies/priorities, work methods, quality guidelines, and established deadlines. Identifies any technical deficiencies and arranges for necessary training. As required, prepares reports and maintains records of work accomplishments and administrative information. Coordinates the preparation, presentation, and communication of work-related information to the supervisor. Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor. Maintains current knowledge to answer questions from team members on policies, directives, procedures, etc. STANDARD POSITION DESCRIPTIONS (SPD): PD94765 Visit the IRS SPD Library to access the position descriptions.RequirementsProbationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION