SIXT

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Customer Service Agent - Cambridge @ SIXT

Cambridge, gbOnsitePart-timePosted 23 days ago

Opens on smartrecruiters

About this role

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of £14,100 per annum - plus, an exciting bonus plan that rewards your success.

Please note, this is a Part Time position working 20 hours per week.

YOUR ROLE AT SIXT

You welcome all customers upon arrival and gather feedback to improve their future rental experienceYou ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channelsYou advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused processYou identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct locationYou work in various weather conditions and are willing to take on additional tasks to support business needsYOUR SKILLS MATTER

Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a teamAttention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspectionsCommunication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settingsFlexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous serviceDriving License You hold a valid driving license and bring a minimum of 12 months driving experienceWHAT WE OFFER

Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension schemeGenerous Time Off Enjoy 22 days of annual leave, plus bank holidaysTraining & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your careerExclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental schemeWellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assuranceFamily & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Skills

Branches & OperationsManagementAssociateAutomotive

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Customer Service Agent - Cambridge at SIXT | ResuMinder Jobs