About this role
Job Title: Warehouse Lead Returns Department Job DescriptionThis role leads day-to-day operations in the returns department within a third-party logistics warehouse. You will work hands-on with a high volume of returned items, assess their condition, and ensure accurate processing through the internal computer system so products are either restocked, voided, or otherwise dispositioned correctly. This is a contract assignment where you support efficient inventory control, returns processing, and restocking activities.
Responsibilities
- Lead daily operations in the returns department of a 3PL warehouse and ensure all workflows run smoothly and efficiently.
- Handle thousands of returned items by physically sorting and reviewing each piece to determine whether it is damaged, suitable for restock, or should be voided.
- Use the internal computer system to track, document, and update the status of all returned items throughout the returns process.
- Perform detailed inventory control activities, including verifying counts, reconciling discrepancies, and maintaining accurate stock records for returned merchandise.
- Coordinate the restocking of approved returned items, ensuring they are correctly labeled, stored, and recorded in the system.
- Process return merchandise authorizations (RMAs) in accordance with established procedures and customer requirements.
- Assist with receiving and sorting incoming returns, ensuring items are directed to the correct area and processed in a timely manner.
- Maintain organized work areas within the returns department to support efficient workflow and safe handling of products.
- Collaborate with other warehouse and inventory teams to resolve issues related to returns, stock accuracy, and product disposition.
- Follow all established warehouse procedures and contribute to continuous improvement of returns and inventory control processes.
Essential Skills
- Proven experience in warehouse operations with a focus on returns or inventory control.
- Hands-on experience with inventory control, including counting, tracking, and reconciling stock.
- Demonstrated ability to process returns and perform restocking activities accurately and efficiently.
- Experience with receiving and sorting products in a warehouse environment.
- Proficiency using computers and internal warehouse or inventory management systems for tracking and documentation.
- Ability to handle large volumes of returned items and make accurate determinations about damage, restock, or void status.
- Strong attention to detail and accuracy in documentation and data entry.
- Ability to work effectively in a fast-paced warehouse setting and manage multiple tasks within the returns department.
Additional Skills & Qualifications
- Background in return merchandise authorization (RMA) processes.
- Experience working in a third-party logistics (3PL) warehouse environment.
- Familiarity with standard warehouse procedures related to receiving, sorting, and restocking.
- Comfort working with both physical product handling and computer-based inventory systems.
Why Work Here? You join a dynamic warehouse environment where your attention to detail and ownership of the returns process directly support operational excellence. The contract nature of the role offers a clear, focused opportunity to gain or expand experience in returns management and inventory control within a 3PL setting. You work with established processes and systems, allowing you to build valuable skills in logistics, warehouse technology, and product lifecycle management while contributing to a high-volume, impactful operation.
Work EnvironmentThe role is based in a third-party logistics (3PL) warehouse within the returns department, handling a large volume of incoming returned products. You work in a hands-on environment that involves physical sorting, receiving, and restocking, combined with regular use of internal computer systems for tracking and documentation. This is a 6-month contract assignment, and you can expect a busy, fast-paced setting where organization, accuracy, and adherence to warehouse procedures are essential.
Job Type & LocationThis is a Contract position based out of Buena Park, CA.
Pay and BenefitsThe pay range for this position is $30.00 - $32.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 27, 2026.
Workplace TypeThis is a fully onsite position in Buena Park,CA.
About Aerotek
Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI)
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.