About this role
Job summary
An exciting opportunity has arisen for a highly motivated, accredited, Anti-Fraud Specialist with client management, risk management and fraud prevention experience to support in the delivery of our anti-fraud services to our clients across the Northwest / West Midlands with particular focus on clients located in Manchester and Lancashire.
Base Location
- One of MIAA office Location
- L3 4BL, CH2 1BQ, M6 5FW or BB3 OFG
The Successful Applicant
The post-holder will need to have a clean UK driving license and ready access to a vehicle, as whilst there is an element of home working there is also a requirement to travel to clients / MIAA offices on a regular basis.
You will be required to:-
Work as a member of the Anti-Fraud Services function maintaining the highest professional standards.
Take proactive responsibility for the delivery of a portfolio of allocated Anti-Fraud work, with limited supervision
Deliver a full range of proactive anti-fraud work across the MIAA client base, including assess and advising on client fraud risks
Conduct, as and when required, criminal investigations into allegations of fraud.
Report to client Directors of Finance and other senior executives on a regular basis.
Respond to a range of sensitive and complex queries from clients, external agencies, and staff.
Main duties of the job
To support the local delivery of anti-fraud services and adding value to NHS and Public Sector organisations, all within a flexible working environment.
The role is primarily focused on client management, awareness raising and the prevention, deterrence and detection of fraud, including the conduct of fraud risk assessments, within our client organisations; however, you should also be able to provide some evidence of experience in undertaking successful criminal investigations.
Reporting directly to the Head of Anti-Crime Services, you will support the wider team in the delivery of proactive and preventative work. As and when required you will also support the progression of fraud investigations across our clients. You will have the freedom to act with autonomy whilst assisting MIAA's Anti-Fraud Managers in providing a professional service to clients.
See JD/PS for further information
About us
MIAA is an NHS Shared service, hosted by Liverpool University Hospitals NHS Foundation Trust. MIAA is the predominant provider of assurance and anti-fraud services to over 60+ NHS and wider public/ third sector clients, including Police and Fire and Local Government.
MIAA offer clients a number of services in addition to internal audit including Solutions, Digital Risk Assurance, Clinical Coding, Healthcare Quality, Improvement and Information Governance. Whilst we are proud of the range of services we provide, what is more important to us is why we do it. As a public sector not for profit organisation, we are focused on enabling our clients to deliver the best possible public service outcomes.
We are focused on supporting the development of healthy, happy and thriving communities by employing local people, supporting local SMEs, and growing the local economy through this work. We pride ourselves in promoting equality and valuing diversity.
All our teams benefit from:
- Flexible/Hybrid Working
- Generous pension scheme
- Development and protected learning time
- Career Progression
Our values
- Trust
- Respect & Compassion
- Innovation & Excellence
Job description
Job responsibilities
Communication is central to the job and is built upon the provision and receipt of routine, complex and sensitive information of a confidential nature. This will require analysis, tact and persuasion as well as an appreciation and understanding of complex client risks, NHS systems and existing guidance. Discussions with senior and non-finance staff forms a substantial element of the job often concerning contentious and complicated fraud and corruption issues at a corporate level.
Communication will involve dealing with external agencies. The job involves significant involvement in persuading and negotiating the reasoning behind recommendations with senior staff, up to and including Board level, across a range of disciplines in order to arrive at an agreed position. Communication of investigation findings and fraud awareness will be delivered through the drafting of reports and making presentations.
Work is managed rather than supervised, with the jobholder working within procedures, broad policies and guidelines as defined by the NHSCFA policies and procedures and MIAA corporate policies but having the freedom to act with autonomy. The nature of the work necessitates a thorough and concentrated focus on the gathering, testing and evaluation of evidence ensuring continuity and integrity at all times.
The nature of the work necessitates a thorough and concentrated focus on processes to deliver consistent and robust outcomes whilst balancing competing priorities. The work pattern is occasionally unpredictable but there is routinely a need to conduct investigations requiring high levels of sustained concentration. Meeting competing deadlines is a routine element of the job.
Establish contact with interview and take statements from relevant witnesses including expert witnesses, displaying the knowledge and application of effective interviewing techniques to deal with hostile, uncooperative or reluctant witnesses. Taped interviews with suspects will be planned and conducted in accordance with the Police and Criminal Evidence Act (1984).
Provide occasional support, advice and guidance, and manage the expectations of, witnesses and victims including NHS staff, patients and healthcare professionals, from the time of initial contact until after the conclusion of an investigation, including any court process.
For further information, please refer to the attached job description and person specification
Person Specification
Qualifications
Essential
- Graduate/equivalent Counter Fraud Specialist qualification
Experience
Essential
- Practical experience of successfully investigation fraud
Desirable
- Experience of liaising closely with outside agencies within regulatory frameworks to combat fraud and corruption
- Experience of working in NHS or other public sector organisation resulting in a good understanding of systems and processes is desirable. Alternative experience in an equivalent organisation may be acceptable
- Experience of using IT as an investigative tool to counter fraud and corruption
Knowledge
Essential
- An understanding of NHS structure, policy, functions and systems together with the aptitude to build on that knowledge
- An understanding of the practical application of all relevant legislation in relation to the investigation and prosecution of suspected fraud and corruption cases
Skills
Essential
- Good oral and written communication skills to enable fraud issues to be explained to a range of NHS staff
- Ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile
- Good level of numeracy, keyboard skills and computer literacy
- Must have good time management skills and the ability to work to tight deadlines whilst managing competing priorities
Desirable
- Ability to manage and analyse large amounts of data, draw sound conclusions and present findings in an easily understood format
- Ability to make sound judgements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
MIAA
Regatta Place, Brunswick Business Park,
Liverpool
L3 4BL
United Kingdom
Employer's website
https://www.liverpoolft.nhs.uk/ (Opens in a new tab)