About this role
Job summary
Job Title: Head of Centre
Salary: £52,406 per annum
Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm
Contract Type: Permanent Contract
Location: Liverpool
Reports to: Director of Clinical Services
This is a key role in the organisation, leading our James Place centre in Liverpool and taking overall responsibility for the clinical and operational management of the centre. The Head of Centre will lead a team of Suicide Prevention Therapists and will take responsibility for clinical oversight and governance. The Head of Centre is the guardian of ethos, culture and tone of James Place.
Closing date for applications: Wednesday 25th November, 9am
Interviews are expected to be held in person on Tuesday 8th December.
Applications should be submitted via the external application form linked in this job advert. Applications via NHS Jobs will not be monitored.
Main duties of the job
The role will work alongside the Centre Manager, overseeing the day-to-day operations, managing budgets, and ensuring the safe and effective delivery of our service.
The Head of Centre is also responsible for managing and reporting on the results and caseload in Liverpool, ensuring these are communicated accurately and clearly. As the most senior clinician at James Place Liverpool, the Head of Centre will manage their own caseload which may involve up to 20% of overall workload.
The Head of Centre plays a key role in raising the profile of James Place Liverpool and will work closely with our fundraising and communications team to ensure that we are engaging with a wide range of local stakeholders and partners to drive referrals to the centre.
The role is expected to work highly collaboratively with other Heads of Centre and across the charity to work towards our strategic plan and meet our charitable objectives.
The post-holder must have a clear understanding of performance management of teams and individuals and be able to ensure delivery from those they manage. They will lead by example to embed high-quality performance management across the team. This will include ensuring that all Suicide Prevention Therapists have manageable caseloads and achieve high-quality outcomes.
They will also, in collaboration with others, build effective pipelines and networks with local acute trusts, integrated care boards and services in primary care including mental health crisis teams.
About us
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.
James Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didnt find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 6,000 men who might otherwise have been unable to access the support they desperately need.
Job description
Job responsibilities
Leadership and Management
Act as a senior leader in the organisation, building close working relationships across charity, and ensuring a culture of excellence and improvement in all our work in Liverpool.
Lead the team in Liverpool, working closely with clinical and non-clinical colleagues in the Liverpool centre and across the charity to further our mission to deliver urgent clinical services to men in suicidal crisis.
Develop and grow partnership and fundraising opportunities within the changing landscape of mental health provision locally.
Oversee management and maintenance of the building through management of the Centre Manager.
Lead and supervise the clinical team in Liverpool, ensuring that every man who comes to James Place receives first class treatment and support.
Maintain appropriate staffing levels and service capacity in line with organisational requirements, workforce plans, and James Place policies and procedures.
Lead effective people management practices, including absence management, performance management, wellbeing support, supervision, and development, ensuring concerns are addressed promptly and constructively.
Ensure all staff receive appropriate, high-quality internal and external supervision, one-to-one meetings and Performance Development Reviews (PDRs) aligned with the charity needs.
Develop new and existing engagement and referral pathways, ensuring high quality and informed referrals in the centre.
Clinical
Be responsible for the clinical activity delivered at James Place in Liverpool, ensuring the safety of the men who use the service and their supporters.
Report on clinical outcomes for Liverpool, ensuring timely and accurate data collection and analysis, and interpreting data effectively to monitor and maintain adequate clinical staffing levels.
Manage local clinical governance, including risk assessments, with support from the Director of Clinical Services.
Report on clinical metrics and wider progress across the Liverpool centre on a weekly and monthly basis.
Work closely with the Director of Clinical Services to manage evaluation and research, particularly around Liverpool for data and outcomes.
Act as an expert user of our clinical information system.
Ensure appropriate care and management of all service users and their supporters.
Carry a clinical caseload (approximately 20 per cent of working time).
Create an environment in which confidentiality, privacy and dignity are respected and clear with service users about limits of confidentiality.
Ensure that the whole team is aware of and proficient in avoiding stigma and promoting social inclusion, equality, and diversity.
Ensure that all staff are trained appropriately in suicide prevention and in the James Place intervention model.
Ensure respect and sensitivity to service users' gender, sexual orientation, socioeconomic status, age, background (including cultural, ethnic and religious background) and any disability.
Provide cover for other Heads of Centre if required.
Lead incident reviews and ensure appropriate safeguarding of men in our care.
Represent the charity externally at local safeguarding and risk management forums.
Fundraising and Finance
Manage the Centre budget and develop an effective working relationship with our finance team,
Maintain accurate and auditable budget records.
Represent James Place at a local level, establishing new relationships and continuing to foster established relationships with stakeholders.
Represent James Place in the media and at events, sharing learnings and promoting our work.
On occasion, represent James Place at a national level.
Work closely and effectively with our local fundraiser and wider fundraising team, to meet agreed targets and KPIs, offering leadership and guidance on a local basis
James Place Charity
Work closely with the Director of Clinical Services, Consultant Suicide Prevention Therapist and other Executive Leadership Team members to deliver against the business plan and meet our charitable objectives.
Promote the value and importance of service evaluation and support the Liverpool team to contribute towards the ongoing development of James Place.
Work with the team to further our understanding of men and suicidal crisis.
Work with the Director of Clinical Services to devise and deliver specific identified projects to support the wider aims and mission of the charity. This will include providing leadership to clinical quality groups.
Person Specification
Experience
Essential
- Significant demonstrable experience of being accountable for the delivery of care / support for people accessing mental health or therapy services
- Significant track record of leading teams delivering expert structured care in a mental health or therapy setting.
- Strong demonstrable experience of effective management of clinical and non-clinical staff
- Ability to plan and deliver therapy sessions
- Ability to devise and deliver high-quality presentations to stakeholders, funders, potential funders and academic partners
- Demonstrate in-depth knowledge of the local health economy and be able to identify and break down barriers to the implementation of James Place
- Experience of working with academic partners to enable evaluation and research
- Ability to demonstrate resilience in challenging situations
- Knowledge and understanding of suicide prevention
- Open to innovation and new ways of working
- Constructive and collaborative attitude
- Demonstrable awareness of possible variations in the presentation of mental health problems in service users of different genders, ages, cultural, ethnic, and religious or other diverse backgrounds
- Demonstrable experience of project management
- Ability to devise and deliver plans to address organisational priorities including remedial action when necessary
Desirable
- Deep understanding of the impact of mental health/suicide
Qualifications
Essential
- Clinician with HCPC/Social Work England / BACP qualification/NMC/UCKP or equivalent i.e. psychotherapy, psychology, OT, mental health background.
Desirable
- Project Management Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
James' Place Charity
Address
50 Catharine Street
Liverpool
L8 7NG
United Kingdom
Employer's website
https://www.jamesplace.org.uk/ (Opens in a new tab)