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Health Care Assistant @ The Docs Surgery

Manchester, England, GBOnsitePart-timeJob reference A4008-26-0004
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About this role

Job summary

We're looking to recruit a part-time or full-time Health Care Assistant to complement our existing clinical team of GPs, Practice Nurses, Nurse Associates, Pharmacists & GP Registrars.

The successful applicant will work closely with our Nursing team to provide high-quality care to our practice population.

Candidates must be enthusiastic, caring & patient focused, & share our passion for patient care & wellbeing.

Full training will be provided for all aspects involved in the role to aide personal development & increase competencies as required.

Main duties of the job

To deliver care to the level of your competencies, which ideally will include phlebotomy, urinalysis, physical health checks, injections & ECGs.

We'll work with you to develop any areas requiring further training.

About us

The Docs is a friendly city centre NHS GP surgery located in Manchester's Gay Village.

We currently serve a population of 15,700 city centre residents, & expect this to continue rising with the completion of many residential developments in Manchester.

We completed a full refurbishment of the surgery in late 2023 including the addition of two new floors, & began occupancy at a shared surgery site within the city (New Jackson Medical Centre) to help cater for the ever increasing city centre population.

Job description

Job responsibilities

The job role includes, but is not restricted to, the following duties:

  • To assist & perform routine nursing tasks related to patient care, such as routine BP checks, ECG, suture & clip removal, BMI & lifestyle advice, as directed & agreed with line manager, registered general nurses & GPs
  • To support patients to improve & maintain their mental, physical, behavioural health & wellbeing by using behaviour change interventions, such as undertaking health checks (physical & mental), smoking cessation services
  • Support the Practice Nurse with the management of patients with long-term conditions/chronic diseases, using a holistic patient centred approach
  • Be able to undertake baseline observations & identify signs of improvement, report any deteriorations or concerns, e.g. pulse, blood pressure, respirations, oxygen saturations, peak flow, spirometry, blood glucose levels, ECG, assessing nutrition & hydration, participate in screening programmes & Annual Reviews for example in patients with Learning Disabilities
  • Following agreed protocols with referral to Practice Nurse or GPs as appropriate assist in the assessment, planning, development implementation & evaluation of programmes to promote health & well-being, & prevent adverse effects on health and well-being
  • Deliver opportunistic health promotion using opportunities such as new patient medicals & NHS health checks
  • Checking clinical rooms, stocking & rotating items as required to ensure adequate stock levels for the week
  • Adhere to Practice Policies & Procedures, & Employee Handbook conditions
  • Attend monthly staff training for mandatory training
  • Any other reasonable tasks requested by Management

Person Specification

Experience

Essential

  • Excellent communication skills and a warm, patient-focused approach
  • Well organised, reliable and able to work to a busy clinic schedule
  • Good IT skills
  • Willingness to learn and undertake training

Desirable

  • Previous HCA experience in primary or secondary care
  • Phlebotomy and ECG experience
  • Familiarity with EMIS

Qualifications

Essential

  • Satisfactory occupational health clearance for the role
  • Good attendance record
  • Satisfactory DBS clearance

Desirable

  • Care Certificate or NVQ/QCF Level 2 or 3 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Docs Surgery

Address

The Docs Surgery

Bloom Street

Manchester

M1 3LY

United Kingdom

Employer's website

https://www.thedocsmanchester.co.uk (Opens in a new tab)

Skills

NHSPermanentHealthcare

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