About this role
Job summary
GatewayC is an online platform which delivers high-quality education to support GPs and other primary care professionals in the early diagnosis of cancer. We are looking for a Project Manager to support the GatewayC programme to deliver educational resources as part of commissioned work.
The post holder will be responsible for delivering educational products utilising organised, effective and process-driven project management skills. You'll be working as part of a friendly, ambitious, and dedicated team, who will support the delivery of resources.
To be successful in this role you will be an organised, skilled team member and able to deliver concurrent projects as well as supporting colleagues across the team to reinforce delivery. This will include general administrative tasks alongside providing first contact to users of GatewayC.
Main duties of the job
The successful candidate will be a methodical individual with the skills to ensure that duties and tasks are followed through. Alongside this, we require initiative and willingness to work in a team in a rapidly developing work environment.
This is an important role in supporting a professional, creative, and forward-thinking team. You will therefore need to have outstanding administrative and technical skills. You will also need to have exceptional communication skills, as you work with stakeholders and alongside our education team to schedule, develop and deliver our educational resources.
We are looking for a motivated individual with a 'can-do' approach and an ability to deliver to tight deadlines. We will need you to be flexible in your approach and have outstanding attention to detail.
The post requires a combination of proficient project management skills, an awareness of administrative processes and an understanding of the importance of excellent stakeholder relationships.
About us
The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES Main Tasks
Work with GatewayC Programme Lead and stakeholders to create a project proposal for the creation of educational resources, offering options for development and consideration, and providing guidance in areas where decisions are required Responsible for identifying, analysing and documenting the project requirements, including creating appropriate project delivery timelines that take into account capacity across the team and the needs of stakeholders. Manage a number of projects concurrently.
Manage individual project budgets, as appropriate, to ensure resources are delivered within the allocated budget. Coordinate, monitor and measure suppliers to ensure that services or products are secured, developed and delivered as planned within the scope of the project. Work with GatewayC Education Developer to maintain a review process for existing courses Contribute to the evaluation of existing courses and support review and audit processes Apply project management principles to a number of delegated deliverables to ensure they are delivered on time and budget Develop, implement and support changes to standard operating procedures across the GatewayC programme, especially project planning guidance Continually review active project plans to ensure they are updated with milestones, timeframes and outcomes.
Arrange and participate in regular meetings with relevant stakeholders to ensure that the project remains deliverable within the time parameters, or agree new timelines that suit all parties. Identify key success factors to be used to measure the project and analyse project performance post-delivery. Support implementation of tests / pilots in accordance with established project plans Anticipate risks, mitigate where possible, and manage as they arise. Identify and manage technical issues that are raised as part of the project.
Produce and maintain project documentation which must be precise, accurate and produced in a timely manner and distributed to all relevant parties Ensure robust project management principles are implemented and maintained. Analyse data, problem solving and developing solutions in partnership with stakeholders as appropriate. Organisation and communication of the project governance meeting schedule. Support GatewayC Programme Administrator in recording pertinent minutes and key actions from project meetings.
Communications and Engagement
Responsible for a number of communication activities, including:o The development of reports (as required) for internal and external stakeholders.o Coordinating digital activities for the project including the appropriate use of social media, video, web and email.o Responding to external enquiries (including nationwide and international) as a first point of contact for the team as appropriateo Attendance at promotional events to engage with potential users, explaining the role of GatewayC and its benefits
Management and Leadership
Line management of GatewayC Senior Programme Administrator, providing support and opportunities for development where appropriate. Represent GatewayC and the Christie Institute for Cancer Education in a professional and positive manner. Contributing to the development of the GatewayC team, developing and sharing knowledge, experience, skills and best practice. Following prescribed GatewayC policies and procedures in all relevant aspects of management. Work in partnership with other members of the Christie Institute for Cancer Education, GM Cancer, CRUK, NHSE, HEIW and NHS Scotland to support the overall vision and objectives of the programme.
Ensuring that projects are delivered within the available resources and agreed timescales, providing regular reports and raising significant problems/issues in a timely manner. Planning the effective use of finances with Programme Manager and/or Education Manager to support all projects efficiently.
Personal and Professional Development
Managing and prioritising own portfolio of work and project-based responsibilities to meet required deadlines and objectives. Taking every reasonable opportunity to maintain and improve self-development including professional knowledge and competence. Participating in personal objective setting and review, including the creation of a personal development plan. Further personal development and training will be supported where it is consistent with the jointly agreed outcomes and objectives of personal development plans and/ or the changing strategic and operational requirements of the project.
General
The post holder must be able to work under pressure, within tight time frames and with minimal supervision against defined project plans. Participates at relevant meetings to update on the progress of the project or on its deliverables as required. Processes and stores data appropriately, in line with GDPR regulations.
Person Specification
Qualifications
Essential
- Degree or relevant professional qualification or equivalent experience
- Formal project management qualification, such as PRINCE2 or Agile PM
- Intermediate knowledge of IT systems and software programmes such as ESR, MS Project, Excel, PowerPoint, Access, Word and Outlook
Experience
Essential
- Proven successful project management experience, including experience leading project teams
- Experience fostering and maintaining collaborative working relationships with a range of internal and external stakeholders
- Significant project support / PMO / performance previous experience
- Experience implementing and knowledge of project management principles
- Experience of working in a change environment
- Effective team management
- Experience with digital design and communications
Desirable
- Experience in a similar position within the public sector, NHS or local authority
Skills
Essential
- Organised and able to deliver and support others in working towards deadlines, key project milestones and to required quality standards
- Able to write precise, high-quality documentation and reports
- Excellent interpersonal skills, tact and diplomacy - whether face-to-face, in writing, or using web-tools
- Project management skills
- Negotiating, influencing and enabling skills to ensure that project timelines are met
- Competent in Microsoft Word, Excel and PowerPoint
- Effective communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information to all stakeholders
- Ability to work under pressure in a busy working environment and able to multi-task
- Experience of synthesising information from a variety of sources and contributors to create comprehensive project plans that include contingency planning, timelines and key milestones
Desirable
- Use of website editing software such as Wordpress
- Use of graphic design tools such as Adobe, Canva or Photoshop
- Advanced knowledge of Excel and data cleaning
- Tableau or any other data visualisation experience
Knowledge
Essential
- Knowledge of current legislation affecting managing, using and storing information, such as Confidentiality, Freedom of Information, Data Protection Act and Caldicott
- Expert knowledge of administrative systems and processes
Desirable
- Working knowledge of medical terminology
Values
Essential
- Ability to demonstrate the organisational values and behaviours
- Committed to quality in all that they do
- Values diversity and difference and promotes equality of opportunity
- Committed to working to help colleagues deliver better outcomes for patients
- Operates with integrity and openness
- Committed to personal development and supporting others to do the same
- Energetic and enthusiastic, capable of generating enthusiasm in others
- Challenges received wisdom and acceptance of the status quo
- Evidence of continuing personal development
Other
Essential
- Ability to work flexibly with some nationwide travel required
- Regular travel to meetings within Greater Manchester
- Ability to establish and maintain credibility
- Professional, calm and efficient manner
- Ability to make informed decisions in the absence of clear information
Desirable
- Ability to troubleshoot effectively
- Used to managing the expectations of several senior managers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Christie NHS FT
Address
GatewayC - H00023
Manchester
M20 4BX
United Kingdom
Employer's website
https://www.christie.nhs.uk/ (Opens in a new tab)