About this role
Job summary
Join us in Transforming Audiology services in Newcastle Upon Tyne Hospital Trust.
Our Audiology department has recently launched a new clinical structure and has undergone an exciting service transformation. With a focus on establishing robust governance processes alongside modernising patient pathways and introducing innovative approaches to improve patient care, the service is committed to providing the highest quality audiology service. We are now seeking a friendly and motivated Assistant Audiologist to work as part of our our dynamic team and contribute to delivering high-quality, patient-centred care.
Main duties of the job
You will be part of a team who provide a basic hearing aid repair service in Newcastle and surrounding clinics in North Tyneside and Northumberland, acting as a first point of contact for patients attending the department for hearing aid related problems. This is a vital role to help patients get the best from their hearing aids, ensuring that they can return to everyday life confidently.
Working alongside experienced Audiologists, you will carry out basic hearing aid repairs and maintenance, support patients with hearing aid issues and offer practical advice and reassurance.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on Careers at The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit our website: Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
Contact with patients for hearing aid repairs and ear mould impressions Maintaining close contact with patients when examining ears, taking impressions and inserting hearing aids. The post holder has to organise their own work load within a very busy department whist ensuring the smooth running of all administration procedures including the processing of ear moulds, ordering and management of stock.
Person Specification
Qualifications
Essential
- NVQ level 3 in relevant subject or equivalent level of relevant experience
Knowledge
Essential
- Background awareness of health care and clerical procedures.
Desirable
- Knowledge of Patient Care System
Skills
Essential
- Good interpersonal and communication skills
- Good organisational skills
- Motivated and enthusiastic with good IT skills
Desirable
- Ability to manage time effectively
- Able to manage time effectively with good use of electronic patient management systems
- Previous experience of working and communicating with hard of hearing or deaf patients
Experience
Desirable
- Previous experience of working and communicating with hard of hearing or deaf patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address
Freeman Hospital
Freeman Road
Newcastle Upon Tyne
NE7 7DN
United Kingdom
Employer's website
https://careers.nuth.nhs.uk/why-us (Opens in a new tab)