About this role
Job summary
An exciting opportunity has arisen to join the administration team at the North-East Hampshire Children and Young People's Community Team, providing reception and administrative support to a busy multidisciplinary service. The role includes welcoming children, young people and families, managing telephone and email enquiries and supporting clinical and administrative tasks.
The ideal candidate will have excellent customer service and organisational skills and work both independently and as part of a team. Experience with Microsoft Office is essential, and experience using electronic patient record systems would be advantageous.
This is a full-time position (37.5 hours per week).
Shortlisted candidates will be invited to a face-to-face interview and, if successful, complete an IT skills assessment.
Please note this vacancy may close early if sufficient applications are received.
For more information, please contact Tiffany Yerby on [email protected]
Main duties of the job
Key Responsibilities
- To greet young people and their families to CYPS and alert team members of their arrival. To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy.To be able to use SystemOne database, the Trusts and Health Records Systems and accurately enter information.
- To provide reception support, answering telephone enquiries forwarding messages to team members according to priorities; whilst maintaining a helpful and courteous manner at all times
- To undertake photocopying/scanning and maintain stocks of relevant forms and leaflets for team use
- To book rooms for client appointments and meetings as required
- To access admin inbox and complete tasks within it as required
- To take notes for team meetings as required by the teamTo be able to work flexible hours to suit the demand of the service subject to discussions
- To follow Trust and team policies/procedures
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Job description
Job responsibilities
General
All staff will have a sound awareness of safeguarding issues and be clear about their respective roles and responsibilities to report, respond to and share information in relation to Safeguarding Children, Safeguarding Adults, Domestic Abuse and Public Protection
All staff will have knowledge of and adhere to the Data Protection Act and will not disclose to any person or organisation, any confidential information that comes into their possession in the course of their employment
- To fully participate in the Trusts performance review and personal development planning process on an annual basis
- Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process
- To achieve and demonstrate agreed standards of personal and professional development within agreed timescales
- To contribute positively to the effectiveness and efficiency of the teams in which he/she works
- To undertake any other duties at the request of the line manager which are commensurate with the role, internal job rotation and absence cover
- To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies
- To contribute to the prevention and control of health care associated infection by adhering to Trust policies and guidelines
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
Experience required
Essential
- 1 years experience working in an office environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey and Borders Partnership NHS Foundation Trust
Address
Aldershot Centre for Health
Hospital Hill
Aldershot
GU11 1AY
United Kingdom
Employer's website
https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)