About this role
Job summary
This posting describes a permanent Band 3 Administration Officer role in the Enhanced Community Mental Health Team within Old Age Psychiatry, based at Edward Street Hospital. The position offers 30 hours per week, Monday to Friday, supporting a multidisciplinary mental health service.
Main duties of the job
o Core administrative responsibilities: The postholder will provide secretarial and administrative support, serve as a first contact for patients, carers and professionals, manage appointments, support multidisciplinary meetings, maintain accurate records, produce clinical assessment reports from dictation, and use systems including Microsoft Office, Outlook and RIO, with training provided. [3] [4]
o Required skills and experience: Applicants should have at least two years of administrative or secretarial experience, GCSE English at Grade A-C or an equivalent qualification, an OCR or RSA Level II typing qualification, Microsoft Office and Outlook knowledge, accurate clinical typing skills, strong organisation and prioritisation abilities, and effective communication skills.
o Working approach: The role requires a reliable, organised and professional person who can communicate sensitively with patients, carers, GPs,Social Services and other agencies, work independently and collaboratively, and maintain accuracy when handling patient and clinical information.
About us
he Trust gains strength from the diversity of its staff and patients, and is committed to being a safe and inclusive space for all people regardless of their age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment, or pregnancy/maternity. It recognises that it can only fully realise this commitment by proactively opposing bigotry in all its forms, including (but not limited to) ageism, disablism, sexism, racism, xenophobia, antisemitism, islamophobia, homophobia, biphobia, transphobia, and enbyphobia. All staff members are required to understand their role in ensuring the Trust is not only compliant with its responsibilities under the Equality Act 2010 but fulfils this deeper commitment. This shall include completing all mandatory equalities training, familiarising themselves with relevant policies or plans such as the Trust's Equality, Diversity and Inclusion Strategy and its Anti-Racism Action Plan, and proactively engaging with the work of the Staff Networks, Spiritual Care Team, Community Inclusion Team, and Equality, Diversity and Inclusion Team
Job description Job responsibilities
Required skills and experience: Applicants should have at least two years of administrative or secretarial experience, GCSE English at Grade A-C or an equivalent qualification, an OCR or RSA Level II typing qualification, Microsoft Office and Outlook knowledge, accurate clinical typing skills, strong organisation and prioritisation abilities, and effective communication skills. [5] [6]
Working approach: The role requires a reliable, organised and professional person who can communicate sensitively with patients, carers, GPs,Social Services and other agencies, work independently and collaboratively, and maintain accuracy when handling patient and clinical information. [7] [8]
Person Specification
Education Essential
Good Standard of Education / 5 GCSE's or equivelant Qualification GCSE English grade A to C Word Processing /typing at RSA/OCR level 1 (or equivelent level / demonsterable experience Significant experience of working in an office environment Knowledge of computer packages including MS Office and keyboard skills
Desirable
Experience of working in an healthcare environment Ability to prioritise own workload Work to deadlines
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Black Country Healthcare NHS Foundation Trust
Address Edward Street Hospital
Edward Street
West Bromwich
B70 8NL
United Kingdom
Employer's website https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)