About this role
Job summary
Following a review of the People & OD service structure, there are now new opportunities to contribute to the delivery and development of high quality people management advisory services to the Trust's Divisions and Corporate teams.
Reporting to the respective Divisional People Partner for a designated Division or Corporate Services, these are excellent opportunities for career advancement and broadening your HR experience by being part of the POD team delivering a wide range of HR interventions aligned to the achievement of service objectives through developing people management capacity and a positive employee experience.
Main duties of the job
The Senior People Advisor will provide a customer-focused, high quality, responsive advisory service and provide a full range of HR support and specialist advice to managers in their division supporting the development of a Just Culture to improve staff experience.
The Senior People Advisor will be responsible for managing a complex people management caseload including probation, sickness absence, disciplinary, grievance, bullying and harassment and capability cases working proactively with managers to agree outcomes and propose recommendations, ensuring that risks are dealt withefficiently.
The Senior People Advisor will be a key role in the Divisional P&OD team, providing advice to staff and managers in relation to a range of complex employment related issues and will be required to make subsequent recommendations for development of policy, flow-charts, templates and best practice guidelines. The P&OD directorate employ a coaching approach in the delivery of advice to managers in order to build confidence in dealing with complex people-management issues.
About us
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Job description
Job responsibilities
Roles and responsibilities Work with their allocated division, gaining a thorough understanding of their services, plans and priorities and ensuring appropriate employee relations involvement is established and maintained where appropriate.
Provide proactive professional HR advice, support and coaching to staff and managers on a wide range of people management issues, policies and procedures in line with Just Culture ensuring that best practice is applied and equal opportunities principles are adhered to. Ensure advice is balanced and pragmatic and takes into account clinical and operational issues concerning patient safety and cost. To provide effective and timely solutions to all cases, focusing on desired outcomes in consultation with the line manager and work to deliver these ends. Build strong, credible and visible relationships across designated areas and be viewed as a trusted advisor.
Support a positive employee experience by working in partnership in trade union colleagues / representatives. Work in a co-ordinated and consistent way with other members of the P&OD team, sharing and implementing good practice. Lead on providing managers and employees with advice on potential grievanceand bullying and harassment cases ensuring a consistent approach and working in partnership with managers, employee and trade unions to resolve cases informally and promptly where possible i.e. facilitated meeting, mediation, etc
Please see Job Description for more details.
Person Specification
Qualifications
Essential
- Educated to Master's degree level or equivalent. Significant operational HR experience.
- CIPD qualified at level 5 or higher, or equivalent sustainable experience
- Educated to Degree level or equivalent experience
Experience
Essential
- Experience of advising a range of stakeholders on a broad range of HR issues including sickness, disciplinary, grievance, bullying and harassment and performance management
- Proven experience and track record of supporting managers in the reduction of sickness absence across an organisation
- Recent experience of managing a complex caseload including change management and employee relations work
- Experience in supporting HR investigations
- Experience supporting and advising managers in presenting cases at hearings
- Experience of managing multiple complex ER cases from start to finish
- Experience in a development role which includes design and delivery training programmes to a variety of audiences
- Experience writing policy and procedures
- Experience delivering training
Desirable
- Knowledge of Medical & Dental staff Terms and Conditions, especially MHPS (Maintaining High Professional Standards)
- Experience using a coaching approach to build competence and confidence in managers in dealing with people issues
- Facilitation/mediation skills
- NHS Terms & Conditions job matcher
Skills
Essential
- Demonstrable and broad knowledge and understanding of employment legislation and best practice in HR policies, principles and procedures and recent practical experience of its application.
- Understanding of & commitment to equality and diversity and "just culture" issues relating to people management and associated legislation
- Analytical skills, able to analyse information effectively identifying the causes of problems and proposing practical solutions to address them based on knowledge and application of policy
- Excellent written and verbal communication skills engaging effectively with a range of internal and external stakeholders at all levels
- Very strong report-writing skills; able to offer critical feedback to managers to improve narrative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Harbour Yard
London
SW10 0XD
United Kingdom
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)