About this role
Job summary
Are you an organised and proactive administrator looking for a role where your work makes a real difference?
Oxford Health NHS Foundation Trust is seeking a highly motivatedTeam Administrator to join our Youth Liaison & Diversion Team. This is a rewarding opportunity to provide essential administrative and data management support to a specialist team dedicated to supporting children, young people presenting in custody or coming into contact with the criminal justice system
Working within a busy and dynamic environment, you will play a key role in supporting processes across the Trust, helping ensure we meet our statutory responsibilities and maintain the highest standards of care and protection.
As Team Administrator, you will provide comprehensive administrative support to the YL&D service and contribute to the smooth running of day-to-day operations. You will work closely with our clinical co-ordinators, assistant psychologists and wider professional helping to coordinate communications, manage information, organise meetings and maintain key systems and records and contribute to data gathering
Please be aware that this role involves reviewing sensitive information about Children and Young People. Some of this content may be distressing. Support, supervision and wellbeing resources are available to ensure your emotional wellbeing is supported while undertaking this work
Main duties of the job
- Acting as a first point of contact for the service, responding to enquiries and signposting appropriately.
- Managing emails, telephone calls, post and Teams communications, ensuring urgent matters are prioritised.
- Maintaining databases, spreadsheets and information systems and producing reports as required.
- Supporting the review and extraction of information from electronic patient record systems.
- Organising meetings, preparing agendas, taking minutes and monitoring follow-up actions.
- Maintaining confidential records in line with information governance requirements.
- Supporting administrative processes within specialist CAMHS
- Assisting with departmental record keeping, including annual leave and sickness monitoring.
- Providing guidance and day-to-day support to administrative assistants within the team. About You
We are looking for someone who is:
- An experienced administrator with excellent organisational skills.
- Able to manage competing priorities and meet deadlines in a fast-paced environment.
- Confident using Microsoft Office applications, particularly Excel, Word and PowerPoint.
- Skilled at maintaining databases and producing high-quality reports and correspondence.
- Professional, discreet and committed to maintaining confidentiality.
- Comfortable working collaboratively with a range of professionals and partner organisations.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.We are aware that some candidates may choose to use AI tools to support their application.
We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person Specification
Skills
Essential
- Ability to work to deadlines and prioritise a heavy workload, always ensuring attention to detail
Experience
Essential
- Excellent word processing skills and ability to create manage and maintain databases and spreadsheets.
- Ability to work effectively under pressure, meet deadlines and prioritise workload and with limited supervision in a challenging and demanding environment.
- Experience of reviewing and developing administrative processes and procedures.
personal qualities
Essential
- Able to deal sensitively and sympathetically with highly emotional situations.
Desirable
- Awareness of people's needs/interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oxford Health NHS Trust
Address
Maple House, The Slade
Horspath Driftway, Headington
Oxford
OX3 7JH
United Kingdom
Employer's website
https://www.oxfordhealth.nhs.uk (Opens in a new tab)