About this role
Job summary
An exciting opportunity has arisen to join our secretarial, clerical & administrative Haematology and Oncology team at Warwick Hospital. The structure provides ideal opportunities for career progression within the Haematology / Oncology team.
If you possess excellent communication and organisational skills, work well in a team and can meet deadlines successfully then this position could be for you. The role will give the successful candidate experience of administration duties within a well established team and builds professional relationships with different disciplines within an NHS organisation.
Please be aware, if we receive a large number of applications, we may close this vacancy earlier.
Main duties of the job
To work as part of an administration team providing high quality day to day administration and clerical support to the Haematology and Oncology Services. To use own initiative, be responsible for own time management and prioritisation of workload. The role requires excellent communication, organisational and IT skills.
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
Knowledge skills and experience required
To be responsible for providing administrative and clerical support using advanced skills in office procedures, systems and Information Technology.
Using effective communication skills in all interactions with patients, clinicians, managers and colleagues within the Haematology and Oncology Service and other relevant departments.
To be the first point of contact in dealing with enquiries both in person and on the telephone, in a professional polite and helpful manner and ensure urgent matters are brought to the attention of the person responsible, so that responses are dealt with quickly and within set guidelines.
Will be responsible for processing correspondence/telephone enquiries and dealing with these routine requests using, own initiative.
To arrange meetings, notify attendees initiate and prepare agenda. To take, transcribe minutes and meeting actions as required to cascade to internal/external delegates.
To undertake general office duties as necessary, including filing, scanning, photocopying, taking notes of meetings, management and disposal of confidential information, as part of an effective administration service.
To be responsible for sorting all incoming and outgoing post.
To work as an effective team member, networking contributing to meetings to problem solve, improve working processes and practice.
To monitor the supplies of office stationery and equipment within their locality.
To provide administration cover in the event of absence or to meet additional demands or other circumstances where a service need is created.
Participating in the maintenance of effective office systems, identifying improvements to improve individual, team and service performance.
With direction and instruction to collect information required for statistical analysis and to collate information for forwarding to the relevant team.
To use Trust EPR to record/process patient information as required by the Haematology and Oncology management team.
Organising own work load and undertake other duties that may be required from time to time that are designated by the Haematology and Oncology management team.
To exercise good personal time management, punctuality and consistent reliable attendance.
To be responsible for maintaining designated work areas in a professional manner in accordance with Trust policies and procedures.
Measurable Result areas
To process sensitive, complex information in line with Trust policy/procedure and to liaise with the appropriate professionals.
Responsibility for receiving, collating, all paperwork in relation to all stock/non stock processing.
The post holder will be required to travel to attend training and meetings, across South Warwickshire Foundation Trust.
Communications and Working Relationships
To provide an effective administration service delivery in accordance with appropriate Trust policies and procedures and professional standards.
To develop and maintain an effective communication network with service users, healthcare professionals and other statutory and voluntary organisations.
Person Specification
Qualifications
Essential
- Able to demonstrate good basic education
- English language pass GCSE
- RSA I or equivalent speed and accuracy
Desirable
- oEuropean Computer Driving License
Experience
Essential
- oDemonstrates understanding of the key functions of the Team Assistant role.
Skills
Essential
- oArticulate - excellent communications skills
- oAble to prioritise tasks
- oDemonstrates potential to be able to work under pressure
- oDemonstrate understanding of patient confidentiality
Desirable
- oExperience of Excel and Powerpoint
Personal Qualities
Essential
- oAble to respond effectively to working alone or in a team
- oConscientious and hard working
- oAbility to deal with distressing situations patients/relatives
- oAbility to use initiative
- oHonest and reliable
- oTo be able to adapt to change
- oFlexible
- oUnderstanding of own limitations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South Warwickshire University NHS Foundation Trust
Address
Haematology and Oncology Administration Team
Warwick Hospital
Warwick
CV34 5BW
United Kingdom
Employer's website
https://www.swft.nhs.uk/ (Opens in a new tab)