About this role
Salary: £? - ? per year
Requirements
- 10+ years experience in Enterprise, Group, Domain or Solution Architecture within complex organisations
- Strong background in ecommerce or cross-channel environments
- Experience defining enterprise architecture strategies, target operating models and technology roadmaps
- Strong understanding of customer-facing platforms, including ecommerce, mobile, CRM, customer identity, digital services and cross-channel journeys
- Knowledge of modern cloud technologies, SaaS platforms and enterprise architecture principles
- Experience translating business strategy into practical architecture guidance and technology decisions
- Good understanding of integration architecture, APIs, event-driven systems and customer data platforms
- Appreciation of security, resilience, privacy and governance in customer-facing technology
- Experience with architecture frameworks such as TOGAF and modelling techniques including C4, UML or ArchiMate
- Exceptional communication skills and ability to influence senior business and technology stakeholders
- Previous experience leading, mentoring or managing Solution Architects
Responsibilities
- Define and own the architecture strategy, roadmap and target state for the customer and omnichannel domain
- Shape technology direction across digital commerce, mobile, customer identity, CRM, fulfilment and customer engagement platforms
- Partner with senior stakeholders to align architecture with business strategy, customer experience objectives and digital transformation programmes
- Lead, coach and develop a team of Solution Architects, promoting architecture best practice
- Ensure solution designs are scalable, secure, resilient and aligned with enterprise architecture principles
- Drive technology simplification, reducing technical debt and increasing reuse and consistency across platforms
- Provide architectural governance through design reviews, design authority and architecture decision processes
- Evaluate emerging technologies, SaaS platforms and AI-enabled capabilities to support future business growth
- Champion architecture excellence, innovation and continuous improvement across the wider technology community
Technologies
- AI
- Architect
- ArchiMate
- Cloud
- CRM
- Support
- Mobile
- Security
- TOGAF
- UML
More
We are partnering with a leading UK ecommerce company to recruit a Group Architect with an ecommerce or omnichannel background on a six-month contract outside IR35. This is an opportunity to shape the technology strategy for a large-scale ecommerce and cross-channel business, with customer-facing platforms and digital experiences serving millions of customers. The role is hybrid, with two days per week onsite in Central London, Crewe or Dorset. You will work closely with senior technology leaders, product teams, engineering, delivery teams and business stakeholders, leading architecture direction across the customer and cross-channel portfolio.
last updated 46 week of 2026