About this role
Salary: £? - ? per year
Requirements
- Strong experience conducting B2B user research
- Experience researching complex technical products such as SaaS, enterprise software, data platforms, analytics tools, or developer products
- Ability to independently manage end-to-end user research projects, from planning through completion
- Proven ability to use customer research and insights to influence product strategy and investment decisions
- Ability to engage specialist audiences, identify their needs, and translate findings into clear, actionable recommendations
- Strong stakeholder management skills, including confidence challenging assumptions and influencing senior decision-makers
- Ability to collaborate with subject matter experts and develop an understanding of unfamiliar technical domains
- Desirable: experience in healthcare, life sciences, scientific research, or data-driven organisations
- Desirable: experience working with scientists, engineers, or other specialist user groups
- Desirable: experience at B2B research consultancies or agencies supporting complex industries
- Relevant backgrounds may include user research, UX research, product research, design research, customer research, B2B research, strategic research, product discovery, or related roles
Responsibilities
- Conduct in-depth interviews with B2B customers, researchers, scientific organisations, and prospective clients to identify unmet needs, market opportunities, and adoption barriers
- Map complex research workflows and decision-making processes, and translate findings into actionable recommendations for senior stakeholders
- Provide evidence-based insights to inform product strategy, prioritisation, investment, go-to-market, and customer acquisition decisions
- Research complex data platforms, access services, and secure research environments, working with scientists, product specialists, and technical experts to understand specialist workflows
- Lead and structure discovery activities as the dedicated research specialist within a multidisciplinary team, ensuring findings inform decision-making
- Challenge assumptions, influence strategic direction, and deliver high-quality research independently with minimal supervision
- Perform other duties as required
Technologies
- AI
- UX UI Design
More
We are recruiting for a Senior User Researcher to join a biotech company that uses large-scale genetic data and AI to predict disease risk and advance precision healthcare. The role works closely with the Head of Product and specialists across product, science, data science, and health research. This is a six-month contract with hybrid or remote working options, a day rate of £450–£550 depending on experience, and benefits.
last updated 46 week of 2026