About this role
Salary: £60,000 - 65,000 per year
Requirements
- Significant experience designing and delivering complex IT infrastructure, cloud or managed service solutions.
- Strong technical knowledge across Microsoft 365, Azure, identity and access management, endpoint management, virtualisation, networking, backup and disaster recovery.
- Experience delivering infrastructure migrations, cloud transformations, technical deployments and complex implementations.
- Strong solution design and technical architecture capabilities.
- Excellent troubleshooting and problem-solving skills, including managing complex technical escalations.
- Solid understanding of cybersecurity, security-by-design, resilience and infrastructure best practices.
- Experience with project scoping, technical estimations, resource planning and delivery management.
- Ability to provide technical leadership and support to other engineers, without necessarily having direct line-management responsibility.
- Excellent communication skills and confidence working directly with clients and senior stakeholders.
- Strong documentation skills and an appreciation of quality, governance and operational handover.
Responsibilities
- Own technical direction across Professional Services and Field Engineering projects.
- Lead client discovery sessions, gather requirements and translate business needs into technical solutions.
- Design and deliver infrastructure, cloud, networking, security and modern workplace solutions.
- Develop technical designs, statements of work, implementation plans, bills of materials and risk assessments.
- Establish and maintain technical standards, best practices, reference architectures and security controls.
- Review proposed solutions for security, scalability, resilience, commercial viability and suitability.
- Lead and personally deliver complex IT infrastructure projects and technical implementations.
- Carry out installations, upgrades, migrations, configurations, testing and system improvements.
- Own technical deliverables from project kick-off through completion, keeping delivery on track, within scope and to a high technical standard across multiple client projects.
- Identify and resolve technical challenges, manage risks and support successful project go-lives.
- Ensure solutions are tested, documented and handed over to operational support teams.
- Act as the senior technical escalation point for complex issues and projects.
- Provide technical guidance, coaching and knowledge sharing to engineers.
- Lead technical reviews, peer reviews and engineering discussions to improve delivery standards.
- Carry out root-cause analysis and implement long-term solutions to recurring technical problems.
- Work with Project Managers to coordinate technical resources, estimates and delivery milestones.
- Build client relationships and serve as the senior technical contact throughout project delivery.
- Explain solutions, recommendations, risks and challenges to technical and non-technical stakeholders.
- Deliver projects in line with agreed requirements, timescales and expectations.
- Produce and review technical documentation, including high- and low-level designs, configuration records, test results and as-built documentation.
- Ensure a smooth transition from project delivery into ongoing operational support.
Technologies
- Azure
- Cloud
- Support
- Microsoft 365
- Security
- Office 365
- DevOps
More
We are advertising an MSP Senior Infrastructure Engineer role based in Newbury, with hybrid working. The salary is £60,000–£65,000 plus a £6,000 car allowance. This role combines hands-on technical delivery with solution architecture and technical leadership, taking complex projects from discovery and design through implementation, testing and handover. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for temporary workers, and is an Equal Opportunities Employer. Applications are submitted to Planet Recruitment; only candidates with relevant skills and experience will be contacted, and applicants who do not hear back within seven days will be considered unsuccessful. Candidates are assessed on their merits, qualifications and ability to perform the role.
last updated 46 week of 2026