About this role
Salary: £41,000 - 43,000 per year
Requirements
- Relevant experience in Data Centre, IT Infrastructure, or Managed Services environments
- Experience installing, testing, and fault-finding structured cabling
- Knowledge of copper and fibre cabling standards
- Experience supporting enterprise IT hardware and infrastructure
- Strong understanding of asset management and ticketing systems
- Good working knowledge of Microsoft Office applications
- Strong organisational and administrative skills, with good attention to detail
- Excellent communication and stakeholder management skills
- Confidence working in technical and professional corporate environments
- Ability to work independently and manage competing priorities
- Professional, adaptable, and customer-focused approach
- Flexibility to travel between client locations and work varying shift patterns
- Valid driving licence
Responsibilities
- Deliver data centre support, including installations, decommissions, moves, and equipment refreshes
- Rack, stack, and patch servers, network equipment, and associated infrastructure
- Install structured cabling and carry out fault-finding and cable tracing
- Provide MAC (Moves, Adds, and Changes) and desktop support, including device deployments, patching, and desk moves
- Support end-user technology and peripheral installations
- Maintain accurate asset, inventory, and service records
- Manage and update tickets in service management systems
- Support technology room inspections, audits, and housekeeping
- Provide operational and administrative support to our Managed Services team
- Maintain and update records, information, and day-to-day documentation using Microsoft Office applications
- Support day-to-day coordination and administrative requirements during engineering downtime
- Adapt working practices to data centre and corporate or end-user environments
- Complete work in line with client processes, SLAs, Health & Safety, and quality standards
- Escalate risks, incidents, and service issues appropriately
- Contribute to a positive team culture and support wider team activities
Technologies
- Hardware
- Support
- Network
More
We are seeking an experienced Managed Services Cover Engineer for a full-time, permanent role supporting multiple client environments across London and the Home Counties, including Bishopsgate, Liverpool Street, Hertfordshire, and Essex. The position combines planned and reactive cover across data centre operations, customer logistics, MAC, and desktop support. Salary is £42,000–£43,000 per annum, plus overtime and a company vehicle. Working hours may vary between 07:00 and 22:00, Monday to Friday, depending on location and operational requirements.
last updated 46 week of 2026