About this role
Salary: £30,000 - 30,000 per year
Requirements
- Proven experience servicing MFPs, printers and/or photocopiers to component level
- Strong communication, customer service and networking skills
- Good time management
- Proficiency with Microsoft Office
- Good understanding of Health & Safety
- GCSE Maths or equivalent
- Full UK driving licence
Responsibilities
- Diagnose and resolve faults in multifunction printers (MFPs)
- Carry out preventative maintenance
- Install new devices
- Train customers
- Manage van stock
- Maintain accurate service records
- Work closely with our call centre to meet service level agreements
- Escalate complex issues when required
- Deliver professional, customer-focused service
Technologies
- Support
More
Were looking for an MFP Service Engineer to join our field-based Service team, covering Central London. The role involves travelling between customer sites on foot or by public transport. We offer a basic salary of £30,000 plus a £4,200 travel allowance, and are committed to work-life balance, quality, innovation and outstanding service.
last updated 46 week of 2026