About this role
Salary: £? - ? per year
Requirements
- Strong ServiceNow Business Analyst experience
- Demonstrable hands-on CSDM experience
- Good technical understanding of CMDB
- Strong understanding of service modelling
- Good technical understanding of ServiceNow architecture and data structures
- Proven ability to translate technical and business requirements into user stories and acceptance criteria
- Comfortable working closely with ServiceNow developers, architects and technical teams
- Ability to meet BPSS and active SC clearance requirements
- Previous government experience is desirable
- Existing security clearance is desirable
Responsibilities
- Gather and translate technical and business requirements into clear user stories and acceptance criteria
- Work closely with ServiceNow developers, architects and technical teams
- Apply CSDM knowledge to support service modelling requirements
- Use understanding of CMDB and ServiceNow data structures to support technical requirements
- Support the wider ServiceNow requirement within the government body
Technologies
- CMDB
- Support
- Security
- ServiceNow
More
We are supporting a government body with a ServiceNow requirement and are seeking a technically focused Business Analyst to replace an existing contractor. This is a six-month contract, available remotely, with a rate of up to £667 per day inside IR35 and an ASAP start. The opportunity is offered through Hays Specialist Recruitment Limited. Applicants are invited to provide an up-to-date CV, availability and preferred location.
last updated 46 week of 2026