About this role
Job summary
We are seeking a Senior Change Delivery Manager to join our Transformation Team, supporting priority recovery, transformation and improvement programmes across Dorset HealthCare, Dorset County Hospital and wider system partners.
This is a senior leadership role for someone who thrives in complex environments and enjoys working with clinical, operational and corporate leaders to solve challenging problems. You will lead complex programmes from mobilisation through implementation and handover, ensuring change is delivered at pace whilst embedding sustainable improvement and measurable benefits.
You will provide expert support, challenge and assurance to programme teams, lead service redesign and implementation activities, facilitate stakeholder engagement, and help build organisational capability in transformation, improvement and benefits realisation.
We are looking for someone with significant experience leading complex change, improvement, recovery or transformation programmes, combined with excellent stakeholder management, analytical and influencing skills. Experience of delivering through influence rather than direct authority and translating strategy into practical implementation is essential.
This is an exciting opportunity to make a significant contribution to improving services, patient outcomes and organisational performance while helping shape the future approach to transformation across our organisations.
Main duties of the job
- Lead allocated programmes/workstreams from mobilisation through implementation and BAU Handover with clear ownership, milestones, dependencies, benefits and escalation.
- Apply structured transformation and improvement methodologies proportionate to programme complexity, risk and urgency, supporting services to define problems, design future-state models and implement effective solutions.
- Responsible for translating strategic priorities and agreed programme objectives into clear delivery plans, implementation plans and practical actions with defined ownership, milestones, dependencies and benefits.
- Provide senior quality assurance of supported transformation and improvement activity, including problem definition, scope, readiness, current-state analysis, future-state design, implementation plans, benefits logic, adoption approach, and delivery confidence.
- Build and maintain effective relationships with clinical, operational, corporate and system stakeholders to support collaborative delivery and change adoption across organisational and within professional boundaries.
- Work closely with Strategy, Insight and Evaluation, TMO and governance colleagues to ensure robust programme oversight, effective reporting, early identification of risks and dependencies, and alignment with agreed governance processes and delivery standards.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Person Specification
JOB SPECIFIC EXPERIENCE
Essential
- Significant experience in managing change successfully, with demonstrable outcomes in challenging or complex environments.
- Experience leading complex transformation, recovery, improvement, programme or project delivery from planning through to implementation.
- Experience working effectively with multiple stakeholders across organisational, professional or system boundaries.
- Experience providing guidance, support and constructive challenge to project managers, workstream leads or delivery teams.
- Experience of using financial, activity, demand, workforce or performance information to inform programme decisions and identify improvement opportunities.
- Experience of supporting recovery, turnaround, productivity, pathway redesign or performance improvement programmes.
PERSONAL ATTRIBUTES
Essential
- High degree of skill in communication, negotiation, facilitation and influencing, with experience of presentations, chairing meetings and producing briefing documents for senior audiences.
MANAGERIAL/SUPERVISORY EXPERIENCE
Essential
- Proven skills in staff management, supervision, coaching, development or professional support.
- Proven ability to build effective relationships, professional networks and matrix working arrangements.
KNOWLEDGE, SKILLS AND TRAINING
Essential
- Advanced knowledge of transformation, change management, improvement, programme management, service redesign and implementation methodologies.
- Strong analytical and judgement skills with the ability to analyse, interpret and present complex information clearly.
- Ability to assess risks, issues, dependencies, benefits confidence and implementation readiness.
- Ability to plan and organise a broad range of complex activities and adjust plans to meet changing priorities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Dorset County Hospital
Williams Avenue
Dorchester
DT12JU
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)