About this role
Job summary
Great services don't happen by chance. They rely on people who keep everything connected.
A brand-new Oral Health service has launched in Tower Hamlets, helping children and young people develop healthier smiles and better lifelong oral health. Joining our Administrator to support in the first year, you'll be at the heart of making that happen by providing the organisation, coordination and support that keeps the service running smoothly every day.
You'll work alongside a passionate and dedicated team, supporting clinics in schools and communities, coordinating information, maintaining accurate records and ensuring clinicians have everything they need to focus on what matters most: improving the oral health of children and families. Your work behind the scenes will have a direct impact on the quality of the service we provide across the borough.
Because you'll be working closely with local schools, partners and communities across the borough, this role is particularly suited to someone who knows Tower Hamlets well and takes pride in supporting their local community.
If you're looking for a role where your organisation, attention to detail and commitment can make a real difference every single day, this is your opportunity.
This is a part time position working 24 hours per week across 4 days, on a fixed term basis until July 2027.
Keep the service connected. Support the team. Help improve children's oral health across Tower Hamlets.
Main duties of the job
Great services rely on people who are organised, dependable and one step ahead.
You enjoy bringing order to busy environments, building positive relationships and making sure nothing gets missed. You take pride in delivering great administrative support, knowing your work helps colleagues provide the best possible service to children and families.
Your values are your strongest asset. You act with integrity, value others, find solutions when challenges arise and take pride in being someone your team can always rely on.
To be successful in this role, you'll have:
GCSE English and Maths at Grade C/4 or above, or an equivalent qualification.
Experience working in a busy administrative environment.
Experience using Microsoft Office and maintaining accurate records.
Excellent organisational skills and the ability to prioritise a varied workload.
Strong communication skills and the ability to build positive working relationships.
The ability to work independently, as part of a team and adapt to changing priorities.
A good understanding of confidentiality and handling sensitive information.
Experience supporting health, education or community services, using clinical or case management systems, or holding an International Certification of Digital Literacy (ICDL) would be an advantage but aren't dealbreakers.
About us
Compass is committed to safeguarding children, young people and vulnerable adults. For 40 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Closing Date: 26.11.2026 Interview Date: 03.12.2026 #LI-BE1 #CompServ
Job description
Job responsibilities
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C/4 or above (or equivalent).
Desirable
- International Certification of Digital Literacy (ICDL) or equivalent qualification.
Experience
Essential
- Experience working in a busy administrative or office environment.
- Experience using Microsoft Office applications.
- Experience maintaining accurate records and handling confidential information.
Desirable
- Experience supporting health, education or community services.
- Experience using clinical, case management or electronic record systems.
Additional Criteria
Essential
- Excellent organisational skills with the ability to prioritise a varied workload.
- Strong communication and interpersonal skills with the ability to build positive working relationships.
- Ability to work independently and as part of a team.
- Ability to adapt to changing priorities and work in a busy environment.
- Good attention to detail and commitment to producing accurate work.
- Understanding of confidentiality, information governance and data protection requirements.
- Commitment to delivering a high quality customer focused service.
- Ability to demonstrate the Compass values of Acting with Integrity, Valuing Each Other, Being Solution Focused, and Being Consistent and Reliable.
Desirable
- Knowledge of NHS or community health services.
- Knowledge of safeguarding responsibilities when working with children, young people and families.
- Knowledge of Tower Hamlets and the local community.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Compass
Address
6 Parnell Road
London
E32RB
United Kingdom
Employer's website
https://www.compass-uk.org/ (Opens in a new tab)