About this role
Job summary
Are you looking to see the impact of your work every day?
As our new Learning and Development Coordinator, you will play a central role in shaping the learning experience of every colleague across Compass. Your drive for change will directly support our mission to deliver outstanding health and wellbeing services to children, young people and families.
Working closely with the Learning & Development Manager, you'll coordinate training programmes, proactively manage learning records and ensure colleagues have access to high quality, and engaging learning. You'll facilitate induction and training sessions and demonstrate a forward role in communication management by working with external providers and support managers. You'll maintain regular contact with services and will proactively monitor training compliance, following up with colleagues to support completion of mandatory and role based learning requirements.
Through confident updates to our HR and ELearning platforms, you will help enhance our learning offer through improved processes and resources. You'll produce clear, meaningful reports that help us identify development needs and make informed decisions.
Your work will be pivotal in creating a confident, capable and well supported workforce that enables Compass to deliver high quality services.
If you want to make a visible contribution to a culture of learning through proactive communication, organisation and co-ordination, this is the perfect next step for you.
Main duties of the job
You have a genuine passion for learning and development and a natural drive to help people grow. You bring empathy, curiosity and strong organisation skills to new challenges, and value accuracy, communication and continuous improvement.
You're confident working with data, comfortable coordinating, facilitating and leading multiple tasks, and you thrive in building positive relationships to create rewarding learning & development opportunities.
You'll need
- GCSE English and Maths at Grade C/4 or above, or an equivalent qualification
- Experience producing reports, monitoring information and knowledge of data management and reporting processes
- Good knowledge of Microsoft 365 especially Excel
- Experience in an administrative or coordination role
- Excellent organisation and attention to detail, ability to manage multiple tasks and meet deadlines
- Proactive, adaptable approach with the ability to work independently and as part of a team
- Clear and professional communication skills, with the ability to build positive relationships
It might be helpful if you've worked within a learning and development function, supported organisational projects or monitored training compliance, but not essential. Were more interested in your commitment to creating a supportive and effective learning environment.
If you take pride in helping others succeed, enjoy creating order from complexity and value the part learning plays in delivering great services, this could be a rewarding next step for you.
About us
Compass is committed to safeguarding children, young people and vulnerable adults. For 40 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including
- 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
- Life assurance at 2 x basic salary
- Competitive contributory pension scheme
- 24/7 Employee Assistance Programme and OH service
- Enhanced sick pay
- Excellent learning & development opportunities and career progression
- Annual salary review
Help us to make a positive change to the lives of children and young people!
Closing Date: 15 Nov Interview Date: 19 & 20 Nov
Job description
Job responsibilities
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C/4 or above, or equivalent qualification.
Desirable
- Qualification in Business Administration, Human Resources, Learning and Development or a related subject.
Experience
Essential
- Experience of working in an administrative or coordination role.
- Experience of training administration, learning and development administration, HR administration or a similar administrative environment.
- Experience of maintaining accurate records and data.
- Experience of producing reports and monitoring information to support organisational activity.
- Experience of working with internal and external stakeholders.
- Experience of supporting the delivery of training, learning activities or organisational initiatives.
Desirable
- Experience of working within a learning and development function.
- Experience of administering learning management systems or eLearning platforms.
- Experience of supporting organisational projects.
- Experience of monitoring training compliance and completion.
Additional Criteria
Essential
- Good working knowledge of Microsoft 365, particularly Excel.
- Knowledge of learning management systems, eLearning platforms or HR systems.
- Knowledge of data management and reporting processes.
- Knowledge of confidentiality, information governance and Data Protection principles.
- Understanding of learning and development administration processes.
- Strong organisational skills and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Ability to communicate clearly and professionally with a range of audiences.
- Ability to build and maintain effective working relationships with colleagues, managers, external providers and stakeholders.
- Confidence to provide guidance and constructive challenge where appropriate.
- Ability to work independently and use initiative whilst contributing positively as part of a team.
- Ability to work in a fast paced environment whilst maintaining accuracy and high standards of service delivery.
- Proactive and adaptable approach to changing priorities and service needs.
- Commitment to continuous improvement.
Desirable
- Knowledge of learning and development best practice.
- Knowledge of mandatory training requirements within health, wellbeing, education or social care services.
- Interest in learning and development and supporting the development of others.
- Confidence presenting information to groups or supporting training delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Compass
Address
2nd Floor
Marlborough House
York Business Park
North Yorkshire
YO26 6RW
United Kingdom
Employer's website
https://www.compass-uk.org/ (Opens in a new tab)