About this role
Job summary
We are recruiting an Automation Change Manager to join Berkshire Healthcare's Intelligent Automation Programme. This senior role will lead the Change and Analytics Team and help clinical and corporate services redesign complex processes and introduce safe, effective and sustainable automation.
You will combine business analysis, project delivery and change management, working with services, developers and governance specialists from early discovery through testing, implementation and adoption.
The role offers the opportunity to influence digital transformation across the Trust, improve how services work and help ensure that automation delivers measurable benefits for patients, staff and services. The post is based at Bath Road, Reading, with travel between Trust sites and flexible working to meet programme and service requirements.
All interviews will be held face to face in Berkshire, UK.
The Trust is committed to developing talent and supporting career progression. Where appropriate, applicants may be offered a 12-month internal secondment opportunity to enable them to further enhance their knowledge, skills and experience, with the potential to move into a substantively.
Main duties of the job
- Lead the analysis and redesign of complex clinical and administrative pathways, identifying delays, duplication, errors, rework and opportunities for improvement.
- Gather, validate and document clear business requirements and produce high-quality Process Definition Documents for technical delivery.
- Lead or coordinate automation projects from discovery through development, testing, implementation and transition into business-as-usual operation.
- Assess the impact of change on staff, workloads, responsibilities, patient pathways and procedures, and develop proportionate engagement, communication, training and adoption plans.
- Provide visible leadership to the Change and Analytics Team, setting standards and priorities, allocating work and supporting staff development.
- Coordinate user acceptance testing, service readiness, go-live and early-life support, ensuring risks, decisions, approvals and contingencies are recorded.
- Define and monitor financial, operational, workforce, quality, safety and staff-experience benefits.
- Ensure work complies with programme governance and relevant information security, data protection, clinical safety, cyber-security, audit and quality requirements
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job description
Job responsibilities
The 'must haves' for this role
- 1. Postgraduate-level knowledge in a relevant subject, or equivalent specialist knowledge and experience in business analysis, project delivery, change management or service transformation.
- 2. Significant experience of analysing complex clinical, administrative or operational pathways and producing clear, quality-assured requirements or Process Definition Documents for technical teams.
- 3. Proven experience of delivering change, transformation or service improvement, including stakeholder engagement, communication, training, service readiness and adoption planning.
- 4. Line-management experience, with the ability to set objectives, manage workloads, develop staff and maintain clear standards for quality and delivery.
- 5. Strong leadership, communication, facilitation, negotiation and influencing skills, together with sound knowledge of project and change management.
- 6. Experience of working within governance, risk, quality assurance or audit requirements. Experience of intelligent automation, RPA, workflow automation or Power Platform would be advantageous.
For further information about the role, please see attached job description and person specification. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise thatAItools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process.AImust not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please contact Ben Grant at [email protected], who will be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education, qualifications or training
Essential
- Educated to postgraduate level in a relevant subject, or able to demonstrate equivalent specialist knowledge and experience in business analysis, project delivery, change management or service transformation.
- Evidence of management development through a recognised qualification, formal training or equivalent practical management experience.
- PRINCE2, PRINCE2 Agile, Agile, Lean, Six Sigma or an equivalent project, change or improvement qualification. Demonstrate equivalent specialist knowledge and experience
Continuous Professional Development
Essential
- Evidence of recent and relevant continuing professional development, with a commitment to ongoing learning and keeping knowledge current in business analysis, project delivery, change management, governance and automation practice.
Previous Experience
Essential
- Significant experience of analysing complex clinical, administrative, operational or patient-related pathways, and documenting clear business requirements.
- Line-management experience, including setting objectives, managing workloads, supporting staff development, providing feedback and addressing performance or conduct concerns fairly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
57-59 Bath Road, Reading, Berkshire, RG30 2BA
Reading
RG30 2BA
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)