About this role
Job summary
Radiology Booking & Scheduling Co-ordinator Band 4 X Posts 30 hours per week & 22.5 hours per week
Are you looking for an opportunity to join a well-organised, hardworking and compassionate team who aim to make a real difference in waiting times for patients requiring diagnostic imaging? We are looking for a confident, motivated individual with excellent organisational skills to join our Radiology Booking & Scheduling team. Radiology at Tameside is a very busy unit, taking referrals from all other departments within the Trust alongside local GP surgeries. We pride ourselves on working to strict diagnostic turnaround times, ensuring we always have patient care at the forefront of everything we do.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Skilled worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Main duties of the job
To provide a comprehensive booking and scheduling service for all modalities within radiology, including CT, MRI and Ultrasound. You will work alongside a number of clinical staff and should be confident and experienced in this. You will need to act on your own initiative frequently and have excellent organisational skills as our scanning lists can change rapidly and may need reorganisation to ensure full utilisation is met. You will need to manage patient pathways in line with local and national targets and achieve all KPI's in accordance with these.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent (grades A-C in Maths & English)
Desirable
- ECDL & NVQ3
Experience
Essential
- Previous NHS experience
- Experience dealing with patient related queries
- Experience using NHS computer systems to track and trace patients
- Experience of Lorenzo or similar PAS system
Desirable
- Experience of using database software
- Experience of using CRIS system
Skills
Essential
- Computer Skills
- Excellent telephone skills
- Good command of oral and written English
Desirable
- Customer services experience
Knowledge
Essential
- Social awareness of diverse cultural needs coupled with front of house courtesy
Desirable
- Use of software packages or developed word processing and IT skills
Personal attributes
Essential
- Ability to communicate at all levels; Understanding towards patient needs; Calm temperament in dealing with difficult situations; Organisational skills, methodical working and reliability; Ability to work under pressure and to deadlines unsupervised
Desirable
- Needs to meet essential criteria
Circumstances
Essential
- Flexibility with regards to the changing needs of the service
Desirable
- As above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust
Address
Tameside & Glossop Integrated Care NHS Foundation Trust
Fountain Street
Ashton-under-Lyne
OL6 9RW
United Kingdom
Employer's website
https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)