About this role
Job summary
Band 3 Clinic Administrator 37.5 hours Permanent
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within a locality providing full clerical support to Health Care Professional teams that are based within Ashton Primary Care Centre, Ann St, Dewsnap Lane and Albion Drive clinics. As part of the Clinic Administrator role, you will be required to directly line manage a team of 9 Clerical Officers who work across these sites.
The Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday. The post is 37.5 hours Monday - Friday, working hours to be discussed at Interview.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa or skilled worker route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and the required skill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Main duties of the job
The designated person responsible for 9 Clerical Officers line and operational management and development.
Managing a range of secretarial/clerical support to Health Professionals and Allied Health ProfessionalsUndertake duties delegated by management, using own initiative and working without supervision, including financial management. The post holder will be familiar with a full range of clerical/secretarial tasks and undertake specific duties. The post holder will be undertaking tasks requiring strict confidentiality. The post holder may be required to work from any Community Healthcare base according to the needs of the service. The service operates between the hours of 8am to 8pm using a rota system.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,700 per annum or the required skill levelset by UK Visas and Immigration.
Person Specification
Education & Qualifications
Essential
- English and Maths, GCSE, CSE, level 1 A-C or above
- IT skills in Microsoft Word and Excel
Desirable
- NVQ qualification level 2 or 3 in Business & Administration/Customer Care/Team Leading or equivalent
Knowledge
Essential
- Knowledge of Patient Administration systems
- General office duties
- Knowledge of the Microsoft Packages
Experience
Essential
- Previous supervisory experience/line management
- Previous experience of working with the general public
- Customer service skills
Skills & Abilities
Essential
- Typing/IT skills (email, word processing & file management)
- Good communication skills
- Excellent telephony skills
- Flexibility to cope with the changing needs of the job
- Excellent organisational skills
- Ability to work alone and make own judgements
Desirable
- NVQ in customer care or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust
Address
Ann St Clinic
Ann St
Denton
M34 2AJ
United Kingdom
Employer's website
https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)