About this role
Location - London (You will need to be in the office at least 3 days a week)
About the role
- This is a unique opportunity to provide autonomous EA professional services to a BT senior leader.
- It’s important to fully understand the priorities of the Leader and the business unit to be able to manage the administration of the office; optimise time; improve and manage workflow and productivity, utilising digital technology and applications to consistently achieve results.
- The EA will continually look to identify opportunities to improve services and processes, using knowledge, experience, and data to make decisions and implement changes.
- Having an expert level in both written and verbal communications, as well as being fully proficient across Office365 and digital applications.
- Emotional intelligence is key for building strong relationships and networks internally and externally to influence and improve outcomes and decisions.
- What you’ll be doing Diary & Time Management: Take ownership of the MD’s complex diary, proactively prioritising commitments, resolving conflicts and coordinating travel to make the best use of their time.
- Meeting & Executive Support: Prepare high-quality agendas, presentations, briefing papers and reports, working closely with content owners and ensuring actions are captured and followed through.
- Inbox Management: Proactively manage the MD’s inbox, responding and delegating where appropriate, prioritising actions and ensuring key commitments are tracked through to completion.
- Stakeholder Management: Build strong relationships across the business and externally, using your judgement, expertise and influencing skills to support effective decision-making and collaboration.
- Communications & Engagement: Coordinate leadership calls, webcasts, events and engagement activity, helping to shape agendas and ensure high-quality communications.
- Digital & Microsoft 365 Expertise: Make effective use of Microsoft 365, Teams and other digital tools to improve productivity, collaboration and ways of working.
- Continuous Improvement: Proactively identify opportunities to simplify processes, improve efficiency and introduce smarter ways of working across the office.
- Wider Executive Support: Act as a trusted point of contact for the MD and leadership team, supporting special projects, onboarding, reporting and other key business priorities as required Essential Skills / Experience Experienced EA/PA: Significant experience providing high-level Executive Assistant or Personal Assistant support, ideally within a complex, fast-paced environment.
- Highly organised: Proven experience managing complex diaries and travel arrangements, with the ability to juggle multiple priorities and consistently deliver to a high standard.
- Trusted & professional: Excellent judgement, discretion and integrity, with experience handling sensitive and confidential information while building trusted relationships with senior stakeholders.
- Desirable Skills / Experience Excellent communicator and relationship builder, with strong emotional intelligence and the confidence to influence stakeholders at all levels while handling sensitive information with discretion and integrity.
- Digitally confident, with strong Microsoft 365 skills including Word, PowerPoint, Teams and OneNote, and the ability to quickly learn new systems and smarter ways of working.
- Flexible and adaptable, willing to support wider business priorities and travel to other UK locations when required.
- Strong governance and compliance awareness, with the judgement to work within relevant policies, regulatory requirements and internal processes.
- Our Package Tailored benefits make a real difference.
- That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
- You can design the package to suit you and your lifestyle.
Your core benefits include
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future?