About this role
Job Summary
Manage Korea import and export operations in compliance with Korea Customs Service requirements, including UNI-PASS declarations, HS classification, customs valuation, duty/VAT, FTA/origin documentation, export controls, and shipment documentation accuracy. Ensure timely clearance, audit-ready records, and effective coordination with customs brokers, freight forwarders, internal teams, and government-related parties.
Key Responsibilities
- Import & Export Operations Manage inbound and outbound Korea shipments across air, ocean, courier, and domestic delivery channels from booking through customs clearance and delivery closure.
- Work with customs brokers, freight forwarders, warehouse teams, Admin, Finance, and internal stakeholders to support smooth shipment execution.
- Coordinate import shipment disposition, including domestic/internal delivery or storage room stock placement, as required.
- Track shipment milestones, resolve clearance issues, and escalate risks that may affect customer commitments, cost, compliance, or delivery timelines.
- Customs Compliance & Documentation Ensure shipment documents and customs data are accurate, complete, and aligned with Korea import and export requirements.
- Coordinate with customs brokers on compliant customs declarations, including classification, valuation, origin, duty/VAT, permits, and licenses.
- Maintain audit-ready records and support customs inquiries, post-clearance corrections, origin verification, and internal compliance reviews.
- Promote process discipline and preventive controls to reduce shipment delays, rework, penalties, and operational risk.
- Regulatory Screening & Risk Management Support screening for restricted goods, export control requirements, license or permit needs, and end-use or end-user concerns.
- Escalate shipments requiring regulatory review, management approval, or customer clarification before release.
- Embed compliance checkpoints into order release, broker instructions, shipment booking, exception management, and SOP updates.
- Process Management Manage day-to-day performance of customs brokers, freight forwarders, and logistics partners, including service quality, clearance cycle time, filing accuracy, and issue resolution.
- Identify opportunities to improve shipment visibility, cost control, compliance performance, and overall logistics service delivery.
Required Qualifications
Bachelor’s degree in International Trade, Supply Chain, Business, or related field (or equivalent experience) 3+ years of experience in import/export operations, logistics compliance or international supply chain operations Strong understanding of Korea customs processes, shipment documentation, broker coordination, duty/VAT, origin/FTA, and import/export compliance requirements Proficient in Excel, ERP systems, shipment tracking tools, customs broker reports, and master-data review; Korean language or Korea broker experience preferred. Experience working in a global manufacturing or distribution environment Excellent analytical, organizational, and communication skills Convey information clearly and effectively both written and verbal in English. Must demonstrate strong aptitude for customer service #LI-JP2