About this role
Forward Deployed Engineer, Digital Solutions
ROLE
Lead presales technical discovery and demos on opportunities Embed with clients to deeply understand their workflows, data landscape, regulatory constraints, and mission objectives, often working on-site alongside their technical and operational teams. Design and deliver solutions by configuring, extending, and integrating SICPA's digital platforms (traceability, authentication, data analytics, and fiscal control systems) to meet specific client requirements. Build integrations and data pipelines connecting SICPA solutions with client systems, including legacy government infrastructure, ERP systems, production-line equipment, and third-party APIs.
Prototype rapidly, turning ambiguous problems into working proofs of concept, dashboards, and tools that demonstrate value quickly. Own deployments end-to-end, including environment setup, testing, data migration, go-live, and hypercare, while ensuring security, reliability, and compliance. Troubleshoot in production by diagnosing and resolving complex technical issues across software, infrastructure, and data layers, often under time pressure. Act as the voice of the field, translating client feedback into clear product requirements and working with global product, engineering, and R&D teams (including in Switzerland) to improve the core platforms.
Support business development by contributing technical expertise to proposals, public tenders (licitações), solution architectures, and client demonstrations. Ensure compliance with Malaysia regulations and standards, including LGPD, information security requirements for public-sector systems, and applicable fiscal and regulatory frameworks.
PROFILE
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field, or equivalent practical experience.
- 4+ years of software engineering experience, including building and deploying production systems.
- Strong proficiency with quick prototyping and AI assisted development Strong proficiency in at least one of Python, Java, TypeScript/JavaScript, Go, or C#.
- Solid experience with data modeling, and with building data pipelines or ETL processes.
- Hands-on experience with REST APIs, system integration, and distributed architectures.
- Familiarity with cloud platforms (AWS, Azure, or GCP) and/or on-premise deployments, plus containerization (Docker, Kubernetes).
- Proven ability to work directly with clients: gathering requirements, explaining technical concepts to non-technical stakeholders, and managing expectations.
- Comfort with ambiguity and the ability to take ownership of problems without a predefined playbook.
- Fluent in English.
- Any other international language is a plus.
- Availability to travel frequently within APAC Region.
- An entrepreneur mindset.
JOIN US! We offer an exciting and challenging role, with great potential for personal development and a truly global impact. Help us contribute to a more secure world and enable trust in the digital society!