About this role
Alcance Help with check-in / check-out processes and accommodates guests during their stay in an attentive, courteous and efficient way. Responsabilidades y áreas de actuación Assist in hand luggage and offer information regarding available hotel services, points of interest and entertainment attractions. Follow up hotel guests departing from their room to the driver with luggage, offer information and departure instructions as necessary. Calls taxis for guests Transport guests over the premises or local areas by car or motor trolley Competencias de comportamiento Orientación empresarial (ser eficiente) Orientación hacia los objetivos (Ser Eficiente) Adaptación a la transformación (Ser Ágil) Orientación al Cliente (interno y externo) (Ser Apasionado) Trabajo en equipo (Ser Colaborativo) Resiliencia (Ser Ágil) Rigor y atención al detalle (ser eficiente) Proactividad (Ser Eficiente) Conciencia ambiental y social (Ser Consciente) Competencias técnicas English Customer Service