About this role
Claims Specialist – Financial & Professional Lines (Corporate Solutions) Sydney, Australia | Permanent, Full-Time Are you a technically sharp claims professional or lawyer who thrives on complexity, values meaningful client relationships, and is excited by the opportunity to shape outcomes on some of the most interesting claims in the market? If you're ready to bring your expertise to a global leader in reinsurance and insurance, this could be the role for you.
About the Role
This is a fantastic opportunity to join Swiss Re Corporate Solutions' ANZ Claims team as a Claims Specialist focused on Financial & Professional Lines (FinPro). You'll take ownership of a diverse portfolio of claims — from Directors & Officers Liability to Crime and Professional Indemnity — managing each matter from first notification through to resolution. You'll work alongside talented colleagues across underwriting, legal, actuarial and risk, contributing not just to individual claim outcomes but to the broader performance and evolution of the FinPro portfolio. If you're someone who combines sharp legal and analytical thinking with a genuine passion for client outcomes and emerging technology, we'd love to hear from you.
Key Responsibilities
Own your portfolio: Independently manage a portfolio of Financial & Professional Lines claims end-to-end, from first notification through to resolution, ensuring timely progression and accurate record-keeping Assess and strategise: Evaluate coverage, liability, quantum and reserving requirements and develop tailored claim strategies for each matter Technical and legal analysis: Review complex policy wordings , assess litigation risks, analyse legal advice, expert reports and pleadings, and formulate effective negotiation and resolution strategies Stakeholder engagement: Build and maintain trusted relationships with brokers, insureds, external legal counsel, underwriting colleagues and other internal stakeholders, providing clear and commercially focused recommendations Manage external experts: Engage and oversee external lawyers and specialists where required, ensuring quality outcomes and cost-effective management Portfolio intelligence: Utilise claims data and analytics to identify trends, emerging risks and opportunities for portfolio improvement, contributing to management reporting and insights Leverage technology: Actively use AI-enabled tools and digital technologies to enhance research, analysis, drafting and decision-making — while applying sound professional judgment to validate outputs Drive improvement: Support innovation, process improvement and the adoption of new technologies across the claims function Collaborate cross-functionally: Work closely with underwriting, risk, actuarial, legal, compliance and portfolio management teams to deliver positive customer experiences while managing claim costs and exposures Stay curious: Continuously develop your technical FinPro expertise and broader insurance knowledge, identifying lessons learned from claims activity About the Team The ANZ Claims team sits within Swiss Re Corporate Solutions and is responsible for managing a diverse and technically complex portfolio of claims across Australia and New Zealand.
The team works closely with underwriting, legal, actuarial and risk colleagues to deliver exceptional outcomes for clients and brokers, while contributing to the ongoing performance and development of the Corporate Solutions business. Known for their technical depth, collaborative spirit and commitment to innovation, the team plays a central role in Swiss Re's presence in the ANZ market.
About You
You are a technically strong and intellectually curious professional who brings sound commercial judgment and a genuine focus on client outcomes. You're comfortable navigating ambiguity, managing competing priorities and working through complex claim scenarios with confidence and composure. You embrace new technologies — including AI — as tools to enhance your expertise, not replace it. You're proactive, solutions-oriented and thrive in a collaborative, high-performance environment where you're empowered to lead from your seat.
We are looking for candidates who meet these requirements: Law degree with 3+ years PQE , or 3+ years' experience managing Financial & Professional Lines claims, or equivalent legal and insurance experience Sound technical knowledge across key FinPro lines including Directors & Officers Liability (D&O), Professional Indemnity (PI), Management Liability, Crime/Fidelity, Employment Practices Liability and/or Project Specific PI Strong policy wording and coverage analysis skills , with the ability to interpret complex legal and insurance documentation Legal liability and litigation risk assessment capabilities, including the ability to review pleadings, legal advice and expert reports and formulate negotiation strategies Excellent written and verbal communication skills , with the ability to present clear, confident and commercially focused recommendations to a range of stakeholders These are additional nice to haves: Experience managing litigated matters and exposure to dispute resolution processes Exposure to multinational programs and complex, high-value claims Experience with reserving, portfolio analysis and claims performance metrics AI literacy and confidence using generative AI and digital tools to support legal analysis, claims handling, drafting and decision-making A relevant insurance qualification (e.g. ANZIIF) in addition to or in lieu of a law degree A proactive, growth mindset with enthusiasm for continuous learning and professional development Swiss Re is an equal opportunity employer.
We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Keywords: Reference Code: 139875