About this role
Job Description
Operational HRBP Support
- Assist HRBP Manager in understanding hospital KPIs, operational priorities, manpower needs and staffing challenges
- Translate operational requirements into actionable HR initiatives (e.g. manpower tracking, roster-related HR support, overtime governance)
- Support HR data analysis (turnover, overtime, absenteeism, patient-to-staff ratio trends)
Talent Acquisition & Manpower Management
- Assist HRBP Manager preparing manpower request, screening, initial assessments and interview process.
- Tracking staffing gaps, replacement needs, and onboarding activities
- Support hospitals with workforce planning especially based on bed capacity expansion.
Employee Relations & Engagement
- Provide first-level advice on HR policies, employee concerns, grievances and conduct issues.
- Support investigations by compiling facts, statements, and documentation.
- Assist in executing employee engagement programs, surveys and retention activities.
Performance & Learning Support
- Assist in monitoring PIP progress, documentation, and coordination between employee and supervisor.
- Track training attendance, mandatory competency requirements, and skills development needs with COE.
HR Compliance & Administrative Governance
- Ensure all HR documents, personal files and system data are accurate and audit ready
- Support compliance with healthcare regulatory bodies (MOH standards, MSQH, JCI elements applicable).
- Track credentialing requirements for clinical staff (licensing, APC, certifications).
HR Project & Continuous Improvement
- Support HR transformation initiatives, HR digitalization, and process improvement.
- Assist in implementing HR shared services onboarding, document submission and workflow alignment.
Requirement
Education: Bachelor's degree in human resource management, Business Administration, or related field.
Knowledge and Experiences
- Junior HRBP, 0-3 years experience | HRBP Executive, 3-5 years
- Basic knowledge of HR processes: recruitment, ER, performance management, HR policies
- Exposure to hospital or service industry environment
Skills & Competencies
Special Skills Required
- Strong interpersonal and communication skills
- Analytical with ability to interpret HR data
- Problem-solving and basic conflict resolution
- Ability to manage multiple tasks in fast-pace hospital environment.
Personal Attributes
- High integrity, confidentiality, and professionalism
- Customer-service mindset with supportive attitude
- Meticulous, organized and responsive