About this role
Job summary
We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post is available within Paeds and Neonates This offers excellent opportunities for enthusiastic and conscientious people to provide a comprehensive medical secretarial service to consultants, junior medical and specialist nursing staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the service.
Main duties of the job
You will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.
You will have excellent communication, interpersonal and organisational skills. It's important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations. Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge & Skills
Essential
- Excellent communication and interpersonal skills
- Excellent planning, prioritisation and organisational skills
- Substantial working knowledge of secretarial/clerical processes
- Efficient and accurate word processing skills
- Efficient and accurate proof-reading skills
- Substantial working knowledge of functionality of Patient Administration Systems
- Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
- Knowledge of General Data Protection Regulations and patient confidentiality
Desirable
- Trust experience; knowledge of STHFT policies and procedures
Qualifications & Training
Essential
- GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience
- NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience PLUS ? Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
- Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
Desirable
- Audio-typing qualification
- Attendance at foundation improvement training and the new and aspiring leaders' program within first year of role
Experience
Essential
- Substantial secretarial and administrative experience
- Extensive use of Office and Outlook, including word, excel and PowerPoint, e-mail and internet
Desirable
- Healthcare / STHFT, or any NHS Trust secretarial experience
- Previous experience working within a team
Knowledge & Skills (Band 3)
Essential
- Understanding of secretarial/clerical processes
- Efficient and accurate word processing skills
- Efficient and accurate proof-reading skills
- Awareness of General Data Protection Regulations and patient confidentiality
Qualification & Training (Band 3)
Essential
- GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
- NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above)
Experience ( Band 3)
Essential
- Secretarial and administrative experience
- Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)