Health Care Assistant @ Central London Community Health Trust

Job summary

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!

We have an exciting opportunity for a Band 3 Health Care Assistant to join the Sexual Health service on a 6 months Fixed Term Contract.

You will help provide a high standard of care to patients with sexual health needs and support the smooth running of our community-based sexual health clinics. Working under the guidance and supervision of a Registered Nurse or Medical Doctor, you will prepare patients for examinations and procedures, assist clinical staff and support safe, effective care.

You will communicate with patients in a confidential, sensitive and timely way, using language they understand, and work professionally with colleagues and other health and social care professionals, voluntary agencies and carers to support continuing care.

The service operates five days a week, between 8.30am and 8.00pm. Standard shifts are typically 8.30am to 5.00pm, with long-day shifts from 8.30am to 8.00pm to support evening clinics. You may be required to work across any sites covered by the service, in line with service development and need.

Please note: we are unfortunately unable to offer sponsorship for this Band 3 role.

Main duties of the job

You will support the delivery of high-quality care within our community-based sexual health clinics, working under the guidance and supervision of registered clinical staff.

Key duties include:o Carrying out a range of diagnostic tests, including microscopy and venepuncture.o Ensuring samples collected during examinations or procedures are correctly identified, labelled, checked and processed in line with clinic guidelines.o Using basic health observation techniques to monitor patients as appropriate, reporting findings to senior staff.o Preparing patients for clinical examinations and procedures and assisting clinical staff, following chaperoning principles and Aseptic Non-Touch Technique where required.o Supporting patients who may display challenging behaviour by helping to maintain a calm, safe environment and reporting concerns appropriately.o Discussing sexual health matters sensitively and understanding the needs of sexually active young people. You will work to a high clinical standard at all times, protecting patients' privacy, dignity, choices and confidentiality.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence.

From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters.

Your voice helps shape the future of the care we provide.We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Education/Qualifications

Essential

• Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) Or
• A recognised equivalent course in health and/or social care validated by the Regulated Qualification Framework (RQF) or a Level 3 or higher course in a health and/or social care from a Higher Education Institute Or
• A formal academic qualification in any subject from a college or university of Level 3 or above plus two years care delivery in a health or social care setting

Desirable

• GCSE grade A-C or equivalent in English and Maths
• Willingness to undertake further training as appropriate
• Registration with the national regulatory body (when it becomes available).

Experience

Essential

• Experience of working in a health or social care setting
• Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment

Desirable

• Experience of working as part of a team
• Experience of working in a customer service role
• Experience with the NHS patient information database (Rio, CIS)

Skills

Essential

• Knowledge of NHS
• Understanding of the need for confidentiality and management of sensitive records
• An awareness of risk management.
• Knowledge of multi-agency services available and processes for referral
• Knowledge of the effects of the ageing process and needs of vulnerable young people and adults in relation to their health and well-being.
• Able to deliver and monitor prescribed care plans.
• Excellent oral and written communication and presentation skills
• Ability to work under pressure, prioritise effectively and manage competing demands.
• Ability to work with minimal supervision and lone work

Desirable

• Knowledge of local health needs strategies

Key Attributes

Essential

• Excellent communication skills and ability to build effective relationships .
• Self-management skills-managing time and workload .
• Ability to work in a team and to supervise the work of others.
• Ability to analyse, interpret and record data in a clear, and succinct manner .
• Good analytical and problem-solving skills .
• To be able to promote the work of the team across the trust.
• Excellent oral and written communication and presentation .
• Able to carry out the duties of the post with or without adaptations.
• Flexible about work location - the post holder will be required to travel to other CLCH sites in London.
• Ability to work in a team and to supervise the work of others
• Ability to analyse, interpret and record data in a clear, and succinct manner.
• Good analytical and problem-solving skills.
• Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without limitation

Desirable

• As this is a community-based role, it is desirable to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Hatfield Centre

Queensway

Hatfield

AL10 0LT

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)