About this role
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
The Manager will be responsible for defining, creating, and delivering exceptional data driven, customer centric solutions that drive competitive commercial advantage for our hotels and ownership groups within a specific region.
Crucial to this role is executing the Destination Marketing and eCommerce strategy in support of the defined region. Responsibilities will include:
- Delivering the strategy and approach for defined destination(s), customer segments and origins
- Driving Marketing and eCommerce activity to meet revenue and share targets
- Supporting in-market relationships with the likes of partners and DMOs to improve effectiveness of Marketing activities
- Take ownership of measuring and reporting on regional performance. Communicate findings from data analysis within the UKI team and with hotel-level and above property contacts.
- Effective collaboration and partnership with hotel-level destination contacts as well as central teams
- Responsible for maintaining and optimising presence and performance of hotel-level digital efforts
Support the delivery of the annual country plan and strategy, including offline and digital destination-specific campaigns throughout the year, leveraging Brand, Enterprise or Partnership campaigns wherever possible and adapting to business needs as they arise.
- Plan and execute cross-departmental campaigns
- Support development of Marketing Plans as initiated by Director/Senior Manager Destination Marketing
- Liaise with the relevant teams for campaign execution
- Develop positive local partner, agency and hotel relationships
- Act as a liaison with Hotel Marketing & Regional Marketing & eCommerce Services
- Deliver reporting on a weekly, month, quarterly and adhoc basis across the business
- Create and deliver presentations and destination performance reports as required (ensuring efficiency with PowerPoint and Teams / general presentation skills)
- Engage and support an entrepreneurial and agile team culture.
- No direct reports
- Travel requirements: as required
Minimum Criteria
- Marketing experience
- Hospitality experience
Minimum Qualifications
- BA/BS/Bachelor’s Degree or experience in lieu of
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