About this role
About the Role
We are seeking a highly motivated and enthusiastic Trainee to join our Innovation & Automation Unit. This is an exciting opportunity for a curious and proactive individual to gain hands-on experience and develop a foundational understanding across key areas of innovation and automation within a fast-paced and evolving environment. The Trainee will have exposure to a diverse range of functions, including Automation, Generative AI (GenAI), Customer Architecture, Security, and Innovation framework.
- Key Responsibilities:
Under the guidance of experienced professionals, the Trainee will:
Automation
- Support the analysis of existing processes to identify automation opportunities.
- Contribute to the documentation of automated processes and workflows.
Generative AI (GenAI)
- Explore and research emerging GenAI technologies and their potential applications within MI-Services / Core TD /Digital Change Management
- Assist in the development of proof-of-concepts and pilot projects utilizing GenAI.
- Support the integration of GenAI solutions into existing systems and/or processes.
Customer Architecture
- Learn about designing customer-centric solutions and experiences.
- Assist in mapping customer journeys and identifying pain points.
- Contribute to the conceptualization of new service delivery models and architectural improvements.
Security
- Gain an understanding of cybersecurity best practices and principles relevant to innovation and automation initiatives.
- Support security assessments and compliance efforts related to new technologies.
- Learn about data privacy and protection in the context of emerging solutions.
Innovation
- Participate in brainstorming sessions and ideation workshops.
- Conduct market research and analysis on innovation trends.
- Support the evaluation of new technologies and vendors.
- Assist with project coordination and administrative tasks within the unit.
Qualifications
- Currently enrolled in or a recent graduate (within the last 1-2 years) with a Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field.
- A strong academic record.
- Demonstrated interest in technology, innovation, and problem-solving.
- Basic understanding of programming concepts (e.g., Python, JavaScript) is a plus.
- Familiarity with automation tools or concepts (e.g., RPA, scripting) is a plus.
- Curiosity and a willingness to learn about new technologies, especially AI and automation.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Proactive, self-starter with a strong sense of responsibility.
- Proficiency in English (written and spoken).