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Officer - People Services @ Al Ghurair

Islamabad, PKOnsiteFull-timeJob reference 5851
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About this role

Key Responsibilities

  • Manage end-to-end onboarding: employee ID and HRIS profile setup, employee files, benefits enrollment (medical, visa, airfare), salary and bank setup, cost center allocation and IT asset requests
  • Assign buddies/mentors, welcome new joiners and deliver induction on AGI and workforce policies
  • Manage offboarding: access cancellation, asset handover, EOS payout and exit coordination
  • Work with Payroll to ensure timely uploads
  • Handle sensitive and confidential joiners and leavers
  • Prepare monthly joiners and leavers reports and monitor turnover
  • Coordinate with the Government Relations team on candidate and employee transactions
  • Standardize onboarding/offboarding processes and support HRIS digitization
  • Maintain SLAs and handle employee queries and complaints professionally

Requirements

  • Bachelor’s degree in HR Management, Business Administration or a related field
  • 2-6 years’ experience as an HR Executive, HR Generalist or similar
  • Strong communication, organizational and problem-solving skills
  • Ability to handle confidential information and work with all levels of the business
  • Good understanding of HRIS and system concepts

Skills: Onboarding, offboarding, HR operations, HRIS, employee records, benefits enrollment, EOS processing, payroll coordination, MIS reporting, confidentiality, stakeholder management

Strategic

N/A

Operational

  • Lead and drive the activities among the team and by assisting, supporting and helping them achieve and execute deliverable within expected timeframe.
  • Assign a mentor/buddy to assist the new hire in acclimating to the organization.
  • Review and analyse monthly (Joiners & Leavers) reporting & dashboard.
  • Monitor monthly turnover of new joiners and leavers.
  • Ensure cancellation of access, assets handover and EOS Payout is process within the timelines.
  • Manage onboarding and offboarding of sensitive and confidential recruits and leavers.
  • Work closely with the payroll team and ensure timely upload onto payroll system.
  • Co-ordinate a professional, smooth and timely exit process.
  • Gathering, creating, tracking and maintaining documentation including project plans and status.
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People Management

  • To educate, up-skill and support team members to provide comprehensive, informative and engaging service and advice.
  • Participate in daily huddle with all the team members.
  • Ensure high engagement of team members during transformation period serve as mentor / coach for onboarding/offboarding W/noky undate and shanks un with the team.
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Product/Process Improvement

  • Contribute to developing and deploying processes and content changes.
  • To develop two-way approach process to facilitate business needs and requirements.
  • To optimise and enhance current practice.
  • Digital transformation of onboarding and offboarding process into HRIS.

Education & Certifications

  • Preferred Minimum Bachelor's degree in Human Resource Management, Business Administration,.

Knowledge & Skill

  • Good communication and presentation skills.
  • Professional and positive approach.
  • Strong organisational ability.
  • Ability to solve complex problems efficiently.
  • Effective complaint management.
  • Handling stressful issues and interfacing with all levels of the business customers in a courteous and professional manner.
  • Demonstrate the ability to handle sensitive and confidential information.
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Experience

  • Preferred Minimum 4-6 years of working experience as an HR Executive, HR Generalist, or.

Skills

OnboardingoffboardingHRISemployee recordsbenefits enrollmentpayroll coordinationMIS ReportingConfidentialityStakeholder ManagementHR OperationsProcess Improvement

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