About this role
To ensure that our new staff are competent / confident to perform their role as mandated by regulatory/mandatory bodies and successfully integrate into Kabi.
Strategic
- Enable new drivers to create safe and memorable customer experiences while meeting revenue targets.
Operational
-To deliver in-house induction training for new drivers as per training plan while confirming to all regulatory bodies' training requirement
-To validate learning using various assessment models and Kabi Learn
-To effect change in behavior through remedial training courses for existing drivers
-To maintain all the training records for reporting and audit purposes
-To ensure that the training materials reflect the current data from QHSE
-To work closely with trainees / stakeholders to monitor transfer of learning
-To work as Project Team members or lead projects within department
People Management
- Partner with location trainers and ensure their batch is confident to drive to various locations and use in-built navigation tools if unsure.
- Collaborate with training coordinators to ensure compliance to all requirement.
Product/Process Improvement
- Champion new learning interventions based on current KPI trends to meet business objectives.
- Conduct post-training observation / assessment of new and existing staff to ensure transfer of learning.
- Volunteer for new projects/ organisation wide initiatives to develop/hone new skills.
Education & Certifications
- Bachelors Degree Train the Trainer Certification preferred.
Knowledge & Skill
- Knowledge: Adult learning principles and it's application, Taxi Industry & location awareness.
- Skills: Training material design & development, Training delivery, communication, organization and problem solving skills.
Technical skills: Good computer literacy.
- Intermediate excel, MS Forms & one-drive, advanced PPT, word & outlook, LMS (added advantage) Languages : English (Proficient) Urdu, Hindi, Arabic (desirable).
- Attitude / Disposition: Positive, Professional, Agile & Innovative.
Experience
- 5 to 8 Years of taxi industry / training experience in a similar role (Driver Training or Driving Instructor).