About this role
Job Title: Manager Connected Mobility and Digital Platforms TCA Band Level: 10-11 Division: TCA Location: Sandton, Gauteng
KEY JOB FUNCTIONS
- Reporting to the Senior Manager of Business Planning and Development.
- The Manager of Connected Mobility & Digital Platforms is responsible for the planning, delivery, governance and operational management of connected mobility solutions, digital platforms and customer-facing technology services across Toyota Connected Africa.
- The role leads cross-functional initiatives spanning business, technology, software development, vehicle systems, telecommunications and external partners to ensure successful implementation, continuous improvement and operational excellence.
- The incumbent drives platform performance, stakeholder alignment, product enhancement, innovation and customer value creation while ensuring delivery of strategic business objectives and future mobility initiatives.
KEY PERFORMANCE AREAS
- Project Management: Support project activities by defining project scope, goals and deliverables.
- Manage project plans, schedules, risks, issues and governance to deliver projects within scope, timeline and quality requirements.
- Stakeholder Management: Act as a liaison between business stakeholders, technical teams and vendors to ensure project alignment, effective communication and timely decision-making.
- Documentation: Create and maintain supporting project documentation, including schedules, risk, issue and decision registers, status reports and planning documents.
- Operational Handover & Support: Prepare teams for training, go-live and readiness activities.
- Support structured post-launch troubleshooting, stabilisation and knowledge transfer to operational teams.
- Platform Performance & Issue Resolution: Lead the investigation and resolution of technical and operational issues affecting connected vehicle services, applications, connectivity and integrations.
- Monitor performance and recommend corrective actions.
- Product Roadmaps & Continuous Improvement: Support technology and product roadmaps, identifying opportunities for platform enhancement, automation, innovation and improved customer experience.
- Business Cases & Commercial Evaluation: Support business case development, financial costing and commercial evaluation of technology initiatives against business objectives and expected value.
- Go-to-Market & Customer Communication: Collaborate with Marketing and business stakeholders on product positioning, customer communication and launch strategies for new digital and connected-car capabilities.
QUALIFICATIONS AND EXPERIENCE
- NQF Level 6 (minimum 360 credits on level 8 framework) in Information Technology, Computer Science or Engineering.
- A postgraduate qualification in IT Technology, Business Management or Digital Transformation, and Agile/Scrum, Project Management, Cloud or Enterprise Architecture certification would be advantageous.
- 5+ years of experience in the delivery and management of technology, digital or enterprise software initiatives.
- 2+ years of experience managing or coordinating cross-functional technology delivery teams.
- Practical experience in technology/project management, digital platforms, data, system integration, the software development lifecycle and enterprise technology environments.
- Experience within the automotive, mobility, telecommunications or technology sectors would be advantageous.
- Exposure to SQL, APIs, cloud platforms, mobile applications, software development or telecommunications would be advantageous.
COMPETENCIES
- Project Management and Agile delivery.
- Digital platforms and system integration.
- Analytical thinking and problem-solving.
- Stakeholder management.
- Communication and presentation skills.
- Business and technical requirements translation.
- Cross-functional leadership and influence.
- Quality, delivery and customer focus.
IMPORTANT DIMENSIONS
- Ability to work in an office-based role Ability to work overtime.
- Ability to travel nationally and internationally and stay overnight.
- Ability to lead and influence cross-functional and multinational teams without direct line-management authority.
- THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY