About this role
- Managing and supporting a team responsible for delivering fulfilment of annually recurring revenue for Centellic's Market Intelligence products as per budget.
- Ensuring timely and efficient delivery of high-quality content to audiences across various platforms.
- Tracking and reporting on progress of key deliverables for content creators and coordinators against schedule, identifying, mitigating and communicating risks.
- Proposing and implementing process improvements for quality assurance and workflow optimisation, assisting in facilitating change initiatives within the team.
- Anticipate, mitigate and report risks to delivery.
- Oversee schedules for a product portfolio to ensure timely delivery of content for publication, adhering to editorial standards and deadlines.
- Assist in training and managing any junior team members by overseeing their workloads and assessing training needs.
- Collaborate with research, data, commercial and content teams to ensure adherence to agreed project plans and timelines, identifying and mitigating procedural issues.
- Liaise with contributors to ensure copy is received in a timely fashion, setting deadlines, sending reminders of due dates and chasing late copy.
- Work closely with content and production teams to ensure copy is edited, amended and finalised in time for publication.
- Utilise content management systems to coordinate and publish content.
- Organise and manage workload to meet tight deadlines.
- Deal with phone and email enquiries.
- Reporting, filing, diary management and other key administrative tasks.
- Update and maintain process and workflow documents.
- Implement and maintain quality assurance processes to ensure accuracy, consistency and adherence to operating principles across all editions.
- Identify opportunities to streamline content delivery processes, improve efficiency and drive continuous advancement within the team, proposing solutions and supporting team through implementation of changes.
- Provides input to business transformation projects when require, supporting and contributing to their successful implementation.